IZABELA BOLSIUS
Raeford,NORTH CAROLINA
Summary
Experienced administrative professional with skills in staff hiring, event coordination, and office management. Strong in customer service, conflict resolution, and communication. Proficient in Microsoft Office, scheduling, and inventory management.
Overview
7
7
years of professional experience
Work History
Administrative Assistant (Remote)
Gospodarstwo Rolne Damian Mrozek
02.2024 - 03.2025
- Managed emails and virtual correspondence to ensure timely communication.
- Organized digital files and maintained updated records for easy access.
- Entered and updated data in the company systems.
- Assisted with online orders, invoices, and tracked expenses.
Hotel Manager
Hotel Alhar Sp. Z o.o.
01.2022 - 01.2024
- Recruited, trained, and supervised hotel staff for high-level customer service.
- Managed work schedules, correspondence, and invoices.
- Coordinated conferences, events, and contracts.
- Supervised front desk, housekeeping, and guest services staff.
- Managed group reservations, check-ins, and check-outs.
- Resolved guest concerns quickly to ensure satisfaction.
- Monitored budgets and controlled daily expenses.
Restaurant Manager
Lubisfera/Lubistro Sp. Z o.o.
09.2021 - 12.2021
- Recruited and trained new staff.
- Managed work schedules, correspondence, and invoices.
- Managed inventory, suppliers, and daily restaurant performance.
- Handled customer relations and marketing initiatives.
- Planned and executed special events and promotions.
Manager/Coordinator - Batch Production
Askla Automatyka Serwis Jozef Klabis
09.2020 - 08.2021
- Trained employees on safety, procedures, and equipment use.
- Monitored workflow to meet quality, efficiency, and production targets.
- Coordinated with maintenance to minimize downtime and keep machines running.
- Checked inventory levels, ordered materials, and managed stock efficiently.
- Supervised production line workers, and assigned daily tasks.
- Managed work schedules.
Cashier/Salesperson
Martes Sport
04.2019 - 07.2020
- Assisted customers with product selection and purchases.
- Processed payments, and handled cash or card transactions.
- Maintained product displays, and restocked shelves.
- Met or exceeded daily and monthly sales goals.
- Managed invoices and coordinated shipping orders
Salesperson
Szachownica Sp. Z o.o.
07.2018 - 09.2018
- Assisted customers with product selection and purchases.
- Processed payments, and handled cash or card transactions.
- Maintained product displays, and restocked shelves.
- Met or exceeded daily and monthly sales goals.
- Provided excellent customer service and answered questions.
Education
Master's Degree - Human Resources Management and Psychology
Higher School of Banking in Wroclaw
Opole, Poland01.2023
Bachelor's Degree - Human Resources Management
Higher School of Banking in Wroclaw
Opole, Poland01.2022
Secondary Education - Construction Technician
General and Technical School Complex
Lubliniec01.2019
Skills
- Staff recruitment, onboarding, training, and team management
- scheduling, inventory management, and office administration
- Conflict resolution and customer relationship management
- Event planning and coordination
- Data entry, document management, and report writing
- Administrative support and file organization
- Verbal and written communication, including remote tools, Microsoft Office Suite proficiency, and video editing (CapCut)
- Microsoft Office Suite proficiency
- Video editing (CapCut)
Volunteer Experience
Volunteer - Description for the Blind, Independent Project, 01/01/15, 12/31/18, Created detailed descriptions of illustrations and photographs for magazines., Ensured the content was accessible to blind individuals through written descriptions.
Timeline
Administrative Assistant (Remote)
Gospodarstwo Rolne Damian Mrozek
02.2024 - 03.2025
Hotel Manager
Hotel Alhar Sp. Z o.o.
01.2022 - 01.2024
Restaurant Manager
Lubisfera/Lubistro Sp. Z o.o.
09.2021 - 12.2021
Manager/Coordinator - Batch Production
Askla Automatyka Serwis Jozef Klabis
09.2020 - 08.2021
Cashier/Salesperson
Martes Sport
04.2019 - 07.2020
Salesperson
Szachownica Sp. Z o.o.
07.2018 - 09.2018
Master's Degree - Human Resources Management and Psychology
Higher School of Banking in Wroclaw
Bachelor's Degree - Human Resources Management
Higher School of Banking in Wroclaw
Secondary Education - Construction Technician
General and Technical School Complex
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