Izabela Goodwin
Lake Charles,LA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Lead
Saputo Dairy Foods
Nuneaton United Kingdom
07.2023 - 01.2024
- Developing and implementing Cl processes for the department to increase line up time and taking responsibility for coaching people to improve their performance.
- • Ensuring all quality sampling, testing and documentation regimes are adhered to and the corresponding paperwork is filed as required.
- • Implementing and documenting quality systems & HACCP requirements, to adhere to all specified equipment and environmental cleaning regimes that are required.
- • Monitoring time and attendance, and review with individuals where lateness/absence levels are below standard and utilise the company Sickness Policy framework and also the Disciplinary Policy.
Shift Resource Capability Lead
PepsiCo
Leicester United Kingdom
01.2022 - 07.2023
- Responsible for all shift crewing including agency
- Coach Teams in problem solving and changing behaviours to help improve people capability and Site KPI's
- Accountable for ensuring that robust plans are in place to carry out all the required tasks on shift.ie planned maintenance, changeovers etc
- Carries out investigations on shift when appropriate
- Responsible for a robust and accurate TNA for all on shift
- Responsible for working with OC Team to ensure training plans reflect requirements
- Responsible for the gathering of relevant paperwork and data for the SOM to carry out any relevant people processes
- Responsible for RTW management as appropriate
- Responsible for resolving and removing TMS anomalies.
Performance Co-Ordinator
PepsiCo
Coventry United Kingdom
11.2020 - 01.2022
- Co-ordinating the 4 hourly QCDM meetings ensuring RCA is applied as appropriate and key actions are escalated in a timely manner, focusing on metrics relating to KPI's
- Accountable for delivery of the key performance metrics of the balanced score card (e.g
- NE, Waste, Volume Fill, PSA)
- Accountable for ensuring all feedback regarding escalation is shared within the relevant zone
- Accountable for ensuring actions that effect performance are closed out and ensuring Zone Owners are taking ownership of their Equipment and Tasks
- Planning the strategic emergency response to support NHS
- Leading eCommerce solutions that bring benefits across the whole Supply Chain.
First Line Manager
DHL
Crick United Kingdom
03.2018 - 01.2020
- Delivers daily targets and KPI's in line with business requirements and strategy
- Plans and manages staffing levels to meet operational requirements
- Directs daily activity to ensure a safe, secure, clean and fair work environment for all team members
- Delivers team members performance reviews, Trains and develops team members with a clear succession plan in place
- Manages all disciplinary and grievance issues in line with HR policies and procedures
- Compliant to Health and Safety procedures for me and team ensuring training for all team members is kept up to date.
Transport Planner
DHL
Northampton
11.2016 - 03.2018
- Scheduling delivery routes to specified times scales, planning timely and efficient completion of multi drop deliveries and transportation ensuring vehicle utilization is maximized and service levels are adhered to
- Ensuring all transactions are commercially viable with service requirements met to promote company brand and values
- Dealing with supplier, customer and invoice queries, ensuring clear communication and compliant, monitoring performance of the nominated hauliers to the agreed SLAs
- Working with operational teams to promote and generate continuous improvement ideas collating data and analysing to make improved recommendations
- Communicate and update management team in a timely manner and advised of any concerns that threaten the service levels providing transport solutions
- Ensure that DHL transport Strategy and Governance is adhered to.
Education
High School Diploma -
II Liceum Ogólnokształcące
Lubin Poland06-2013
Skills
- Business Improvement
- Customer Service
- Distribution Management
- Warehouse Systems
- Team Management
- Shift resources capability lead
- Leadership
- Engaging
- Solution Driven
- JDA Super User
- CFX & TMS Super User
- Transport Planner
- Microsoft WMS
- Performance Improvement
- Team motivation
- Conflict Resolution
- Operations Management
- Workplace Safety
- Operations Support
- Client Support
- Production Reporting
- Team Leadership
- Issue Resolution
- Flexible Schedule
Certification
- First aid at work certificate, 2022
- TQUK Level 2 Certificate in Principles of Team Leading, 2020
- CPD Solving Problems and making decisions
- Body Language Psychology -Diploma, 2020
- Human Resources Management - Diploma, 2020
- Level 2 Certificate in Business Improvement Techniques
- H&SUK002 IIRSM Everyday Safety Management for Team Leaders
- First aid at work certificate by the British Red Cross, 2019
- Lean Apprenticeship - Continues Improvement for Business Level 2
- Employee Development Review (EDR) Course - Certificated
- CSCS - Space to Lead Course - Certificated
- UK Transport Compliance (DCRS) Module 1 & 2 Course - Certificated
- Transport Solutions Development Course- Certificated
- CCSCS - Global Sector & Product Overviews- Certificated
- GGS Foundation
- CSCS - Talent Acquisition
- CSCS - Solutions Design Introduction
- Certified HR - Introduction to Job Grading
- CFX Trained for Sales and Costing, 2017
- CIEH Level 3 Award In First Aid at Work (QCF), 2016
Hobbies and Interests
- TRAVEL
- BOXING
- PHOTOGRAPHY
- LANGUAGES
- FITNESS
Languages
English
Professional
Polish
Native/ Bilingual
References
References available upon request.
Timeline
Shift Lead
Saputo Dairy Foods
07.2023 - 01.2024
Shift Resource Capability Lead
PepsiCo
01.2022 - 07.2023
Performance Co-Ordinator
PepsiCo
11.2020 - 01.2022
First Line Manager
DHL
03.2018 - 01.2020
Transport Planner
DHL
11.2016 - 03.2018
High School Diploma -
II Liceum Ogólnokształcące
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