IZABELA PHUONG
Norcross,GA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
Work History
Stock Associate/ Sale Support
JCrew
07.2022 - Current
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Housekeeper
Self-employeed
08.2007 - Current
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Performed linen washing, dishwashing, vacuuming, dusting and mopping.
Package Handler
Fed Ex Ground
04.2021 - 07.2022
- Assisted in loading delivery trucks with prepared packages.
- Unloaded parcels from truck with care to avoid damage.
- Handled packages safely while unloading and transporting.
- Loaded and unloaded packages from loading dock to trucks.
Store Associate
DSW Shoe Warehouse
08.2021 - 11.2021
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
Education
Some College (No Degree) - Marketing
WROCLAW UNIVERSITY oF TECHNOLOGY
WROCLAW, POLANDHigh School Diploma -
ZESPOL SZKOL EKONOMICZNYCH
BRZEG, POLAND05.2005
Skills
- Focused and Detail-Oriented
- Exceptional Time Management
- Multitasking and Prioritizing
- Detail-Oriented
- Guest Service and Support
- Service Oriented
- Attention to Detail
- Security Practices
- Adaptable and Flexible
- Flexible Hours
Languages
Polish
Native or Bilingual
Timeline
Stock Associate/ Sale Support
JCrew
07.2022 - Current
Store Associate
DSW Shoe Warehouse
08.2021 - 11.2021
Package Handler
Fed Ex Ground
04.2021 - 07.2022
Housekeeper
Self-employeed
08.2007 - Current
Some College (No Degree) - Marketing
WROCLAW UNIVERSITY oF TECHNOLOGY
High School Diploma -
ZESPOL SZKOL EKONOMICZNYCH