Izabela Sampaio Barbosa
Brighton,MA
Summary
Dedicated professional with an associates degree in commercial management, bilingual in Portuguese and English, offering over 5 years of experience in customer service and team leadership. Proven expertise in communication, customer service, and adept at writing, screenwriting, video editing, and filmmaking. Seeking opportunities to leverage my skills in a dynamic and creative work environment. Authorized to work in the US for any employer
Overview
8
8
years of professional experience
1
1
Certification
Work History
House Manager
Family Newton
Newton, MA
12.2023 - Current
- Efficient House Manager adept at organizing family events, coordinating house repairs, and managing Google Calendar invites for appointments
- Skillfully handles school drop-offs and pick-ups
- Proficient in budgeting family finances and maintaining an organized household, including storage management
- Eager to bring strong organizational and multitasking skills to contribute to a well-managed and harmonious living environment.
Front Desk Receptionist
Clip and Dip dog grooming
Natick, MA
01.2023 - 10.2023
- Resourceful Front Desk Receptionist with a focus on exceptional customer service, proficient phone handling, and effective dog crate management
- Innovatively designed an organized system, resulting in an 80% reduction in no-shows
- Spearheaded successful marketing campaigns and price adjustments, elevating facility visibility
- Improved team strength by recruiting skilled groomers and enhanced overall facility performance with the introduction of advanced software, optimizing efficiency and time-management
- This impactful contribution was made in a dedicated volunteer capacity, underscoring a commitment to excellence and a passion for achieving tangible results.
General Manager
McGolf
Dedham, MA
06.2019 - 05.2022
- Experienced General Manager with a proven track record overseeing diverse businesses, including a café, driving range, and mini-golf facility
- Managed a team of over 30 high school teenagers, serving as a consultant/mentor for their professional and personal growth
- Successfully handled supplier relationships, executed impactful promotions, and engaged customers through effective marketing campaigns
- Skillfully crafted employee schedules, developed SOPs, and implemented regular training, resulting in a remarkable 50% reduction in turnover during the peak season
- Demonstrated commitment to community engagement and improvement through volunteer leadership
- Eager to bring this expertise and passion for contributing to meaningful initiatives to a new opportunity.
Audit Intern / Financial Commercial Intern
Grupo Terral
Hortolândia, SP
03.2016 - 07.2018
- In the audit department, I took on a leadership role, demonstrating strong organizational and leadership skills
- My responsibilities included developing and implementing efficient audit schedules, creating and configuring data analysis spreadsheets, and ensuring the accuracy and reliability of the investigated data
- I managed the comprehensive reporting of sales data and conducted training sessions to enhance team performance
- Additionally, I played a crucial role in the integration of new auditors, effectively managed available resources through report generation and analysis, and actively participated in the recruitment process
- I also prepared detailed reports analyzing performance and maintained organized archives for audit-related documentation.
- Financial Commercial Responsibilities: In the Financial Commercial role, I demonstrated efficient management of available resources through the issuance and analysis of managerial reports
- I successfully prepared and calculated Same Store Sale spreadsheets, showcasing financial acumen
- Responsibilities also included handling invoicing processes to guarantee timely and accurate transactions, completing proposals and contracts with meticulous attention to detail, and controlling the execution of contracts
- I actively participated in billing activities, assisted with collections, provided support in managing employee time cards, and initiated and managed the opening of service tickets for issue resolution.
Freelance Writer/Producer/Translator
Freelancer
Boston, MA
Current
- Versatile freelancer excelling in screenwriting with a proven track record of effectively managing independent teams across writing, editing, illustration, diagramming, and publishing
- Demonstrates proficiency in crafting and adhering to monthly schedules, providing comprehensive team training, and overseeing narrative structure and development
- Adept in script writing and formatting with a keen eye for creative detail
- Furthermore, I bring hands-on experience from working on movie sets as a script supervisor, production assistant, and assistant set designer
- I have successfully conducted investor meetings and presentations, showcasing effective communication and negotiation skills
- My extensive network contributes to valuable connections and collaborative opportunities
- Eager to bring a unique creative vision, strong leadership, and project management skills to new collaborations, ensuring the successful execution of innovative and impactful projects.
Education
Technical Course in Hospitality & Leadership - Hospitality And Leadership
Computer Systems Institute
10.2022
Associate's degree in Business Management -
Uninter
02.2022
Certificate in ESL Education -
Boston International Academy
08.2021
Skills
- Branding (3 years)
- Data entry (5 years)
- Management (5 years)
- Customer service (10 years)
- Translation (5 years)
- Team management (7 years)
- Sales (2 years)
- Customer relationship management (7 years)
- Bilingual (6 years)
- Data collection (5 years)
- B2B sales (2 years)
- E-commerce (2 years)
- Ghost writing (3 years)
- Script Writing (2 years)
Certification
CPR Certification
Timeline
Freelance Writer/Producer/Translator
Freelancer
Current
House Manager
Family Newton
12.2023 - Current
Front Desk Receptionist
Clip and Dip dog grooming
01.2023 - 10.2023
General Manager
McGolf
06.2019 - 05.2022
Audit Intern / Financial Commercial Intern
Grupo Terral
03.2016 - 07.2018
Technical Course in Hospitality & Leadership - Hospitality And Leadership
Computer Systems Institute
Associate's degree in Business Management -
Uninter
Certificate in ESL Education -
Boston International Academy
Similar Profiles
Donna PaceDonna Pace
Registered Nurse at Newton Family and Pediatric ClinicRegistered Nurse at Newton Family and Pediatric Clinic
Cametrese WatkinsCametrese Watkins
Teacher at Newton County Schools (West Newton Elementary)Teacher at Newton County Schools (West Newton Elementary)
Kati HaggardKati Haggard
Investigator at Newton County Public Defender's OfficeInvestigator at Newton County Public Defender's Office