IZABELA SLIZEWSKI
New Britain,CT
Summary
Detail-oriented Medical Office Assistant with expertise in patient scheduling, HIPAA compliance, and operational efficiency. Proven ability to enhance workflow and improve patient experiences in fast-paced healthcare environments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Hartford Ophthalmology Associates
Hartford, CT
05.2001 - Current
- Coordinated patient scheduling and managed appointment reminders to enhance office efficiency.
- Processed patient intake forms and verified insurance information for accuracy.
- Assisted in maintaining electronic health records, ensuring compliance with regulations.
- Managed inventory of medical supplies, optimizing stock levels and reducing waste.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
- Assisted healthcare providers with administrative tasks, enhancing operational efficiency.
- Trained junior staff on office procedures and best practices for improved team performance.
- Coordinated appointment scheduling, optimizing patient flow and minimizing wait times.
- Collaborated with healthcare providers to facilitate communication and resolve patient issues promptly.
- Oversaw inventory management of medical supplies, ensuring availability while minimizing waste.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Coordinated referrals to specialists or other healthcare facilities for further evaluation or treatment based on physician recommendations.
- Improved the accuracy of billing processes by diligently verifying insurance information and coding procedures.
ICU Nurse
Special District Hospital
Poland
04.1996 - 01.2001
- Monitored vital signs and patient conditions to ensure timely interventions.
- Administered medications and treatments according to established protocols.
- Collaborated with multidisciplinary teams to develop comprehensive care plans.
- Led critical care initiatives to improve patient outcomes and safety standards.
- Mentored junior nursing staff in best practices for ICU procedures and protocols.
- Implemented evidence-based practices to enhance operational efficiency within the unit.
- Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
- Administered medications safely and effectively, following established protocols and guidelines for dosage calculations and administration techniques.
- Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
- Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
- Facilitated smooth patient transfers between units by collaborating with other healthcare professionals, ensuring continuity of care throughout the hospital stay.
- Adhered to strict safety guidelines when handling and disposing of biohazardous materials to maintain a safe environment in the ICU.
- Served as a liaison between physicians, family members, and patients on complex end-of-life decisions within the intensive care unit.
- Maintained strict adherence to infection control protocols, reducing hospital-acquired infections in the ICU setting.
- Implemented best practices in wound care management, reducing healing time and preventing complications in post-surgical patients.
- Monitored patient vital signs during procedures to ensure optimal anesthesia delivery.
- Assisted anesthesiologists in administering anesthesia and managing patient care plans.
- Prepared and maintained anesthesia equipment for various surgical procedures.
- Collaborated with surgical teams to enhance workflow efficiency and patient safety.
- Educated patients on anesthesia processes, addressing concerns and ensuring comfort.
- Implemented process improvements to streamline preoperative assessments and documentation workflows.
- Reduced complications by conducting thorough preoperative assessments and obtaining medical histories from patients.
- Achieved enhanced teamwork within the OR team through active collaboration on surgical cases that involved complex or specialized anesthesia plans.
- Collaborated with surgical team members to optimize patient care and maintain a sterile environment in the operating room.
- Facilitated seamless hand-offs between shifts, providing comprehensive reports on patient status to incoming staff members.
- Consistently adhered to established protocols for infection control, minimizing risks to both patients and healthcare providers alike.
- Improved operating room efficiency by assisting with equipment troubleshooting and maintenance when needed.
- Enhanced patient safety by closely monitoring anesthesia delivery and patient vital signs during procedures.
Education
Associate of Science -
Certificate Of Completion of Medical High School
Stalowa Wola, Poland06-1994
High School Diploma -
Medical High School Diploma
Stalowa Wola ,Poland06-1993
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- Medical reception
- Attention to detail
- Data entry
- Medical terminology
- Positive attitude
- Insurance verification
- Office administration
- Injections administration
- Phlebotomy techniques
- Vital signs monitoring
- Medication preparation
- Laboratory specimen collection
- Clinical documentation
- Patient scheduling
- HIPAA regulations
- Phone and email etiquette
- Team leadership
- Billing and coding
- Mail distribution
- Insurance authorizations
- Specimen collection
- EMR software
Certification
- Registered Nurse
- Basic Life Support
Languages
Polish
Native or Bilingual
Timeline
Medical Office Assistant
Hartford Ophthalmology Associates
05.2001 - Current
ICU Nurse
Special District Hospital
04.1996 - 01.2001
Associate of Science -
Certificate Of Completion of Medical High School
High School Diploma -
Medical High School Diploma