Izabella Calvo
Watchung,New Jersey
Summary
SUMMARY OBJECTIVE: Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Lebanon's Cafe
- StatesServer
- Answer questions or make recommendations for complementary products.
- Take food orders and relay them to kitchens or service counters.
- Deal with complaints or problems with a positive attitude.
- Total checks, present to clients, and receive payment.
Legal Assistant
The Law Offices Of Bianca Pereiras
05.2022 - 08.2022
- Reply the multi-line phone system with a warm and courteous approach
- Provide assistance with real estate closings, such as evaluating title searches.
- Create affidavits or other papers, such as legal letters, and arrange and manage them in a legal system, whether it be paper-based or electronic
- Gather and evaluate legal research data such as legislation, decisions, codes, and documents.
Office Assistant
Sol Management
05.2020 - 08.2022
- Use word processing, spreadsheet, database, or presentation software to create invoices, reports, memoranda, letters, nancial statements, and other documents
- Open, sort, and distribute incoming mail, faxes, and emails.
- Answer phone calls, transfer calls, or take messages.
Claim Administrator Assistant
Barasch McGarry Salzman & Penson
06.2023 - Current
- Screened phone calls to take messages and route calls to appropriate personnel.
- Composed, edited and prepared correspondence and other department documents.
- Used Salesforce to manage accounts payable and accounts receivable.
Education
Bachelor of Arts - Philosophy Pre-Law
Loyola University New Orleans
New Orleans, LA05.2025
Skills
- Bilingual (Spanish)
- Task Prioritization
- Conflict Mediation
- Customer Service and Rapport
- Service Prioritization
- Anticipating Guest Needs
- Warm and Friendly
Timeline
Claim Administrator Assistant
Barasch McGarry Salzman & Penson
06.2023 - Current
Legal Assistant
The Law Offices Of Bianca Pereiras
05.2022 - 08.2022
Office Assistant
Sol Management
05.2020 - 08.2022
Lebanon's Cafe
Bachelor of Arts - Philosophy Pre-Law
Loyola University New Orleans
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