Izabella dolfinger

Follow up on leads, give and schedule tours.

• Supervised front-of-house operations to ensure exceptional guest experiences.
• Trained and mentored new host staff, fostering a collaborative environment.
• Implemented reservation management systems to optimize seating efficiency.
• Coordinated special events and large group reservations for seamless service delivery.
• Helped bus tables when busy.
• Helped take tables and greet them.
• Managed during busy holidays.
• I provided input and ideas to management when needed.

• Provided exceptional customer service, ensuring positive dining experiences for all guests.
• Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
• Collaborated with kitchen staff to streamline food delivery processes, improving efficiency during peak hours.
• Managed multiple tables simultaneously while prioritizing guest needs and preferences effectively.

• Greeted and assisted clients, ensuring a welcoming atmosphere.
• Managed appointment scheduling using salon management software, optimizing daily operations.
• Answered phone inquiries promptly, providing accurate information about services and promotions.
• Processed payments efficiently, maintaining accurate transaction records.