Izabella Linhart
Asheville,North Carolina
Summary
I was born in Tucson, Arizona where I then relocated to North Carolina to attend the University of North Carolina at Asheville. I pride myself in my ability to build meaningful relationships with customers and clients, for which I have received commendations. My job success is rooted in my outgoing personality, adept communication skills, and capacity for multitasking and adaptability, especially in fast paced situations. I am open to traveling for work and seek opportunities where I can leverage my strengths in client engagement and relationship management.
Overview
5
5
years of professional experience
Work History
Image Consultant / Laser Technician / Receptionist
Complete Laser Clinic of Asheville ( CLC )
2022.04 - Current
- Opened and closed the clinic
- Familiarized with company product ( Juvederm / Restalyne )
- Corresponded with clients through email or phone.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight schedules.
- Assisted in the onboarding of new employees by training them on company requirements.
- Scheduled office meetings and client appointments for staff teams.
- Managed patients Alle and Aspire loyalty points.
- Specialized in performing Laser Hair Removal and chemical peels tailoring to each patients individual needs.
- Helped manage inventory in office and in Northwind Pharmaceuticals for providers
- Performed daily updates of in-office product inventory.
- Prepared B12, B12 supercharge, and vitamin D injections.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed high call volumes, directing calls to appropriate departments.
- Assisted healthcare providers with administrative tasks in rooms, enabling them to focus on quality patient care.
- Coordinated patient scheduling, check-in, check-out and payments for billing via Patient Now software.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared blood labs for patients for Quantum Logistics.
- Enhanced client satisfaction by providing personalized laser hair reduction treatments according to individual needs.
Retail Sales-Associate and Supervisor
Victoria Secret and Victoria Secret at PINK
2019.11 - 2022.01
- Opened and closed the store and adhering to security protocols as a key holder.
- Greeted customers and helped them with fittings, as well as guided them through the stores merchandise.
- Managed inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Participated in projects and store resets - moved displays and adjusted the appearance of the store
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Responsible for running segments and making sure associates are where they need to be and on task.
Dental Front Desk Assistant
Dr. Steven Smith at Dental Dimensions
2021.06 - 2021.08
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Performed insurance claims daily for patients
- Cleaned and sanitized instruments for hygiene and exam
- Filed and organized patients lab info / implants / molds / x rays
- Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Reduced patient wait times with effective communication between dental staff for prompt treatment coordination.
- Organized hygiene rooms between patients
- Filed lab and patient paperwork
- Efficiently used YAPPI for in office work.
Education
Bachelor of Science B.S - Business Administration And Management
University of North Carolina At Asheville
Asheville, NC05.2024
Swain County High School -
Bryson City, NC06.2019
Skills
- Computer Skills - YAPPI and Patient Now Software
- Multitasking
- Leadership
- Customer Service
- Problem-Solving
- Decision-Making
- Team Management
- Project Management / Planning
- Reliability
- Efficient
- Corporate Events Planning
- Email Blasts
References
- Tasha Cheri- Allergen Medical Sales Representative (865) 441- 6098
- Kenya Castro, Assistant Manager at Complete Laser Clinic, (828)-298-0125, +1 (864) 590-8991, kcaatro@completelaserclinic.com
- Dr. Steven Smith, Dentist at Dental Dimensions, (520) 229-3579, dentaldimensions@comcast.net
- Samantha Rose, General Manager at Victoria Secret, (828)-331-7331, sammy1323@me.com
- Driver Blythe, Supervisor at Phoenix Theatre, (828)-788-0473
Timeline
Image Consultant / Laser Technician / Receptionist
Complete Laser Clinic of Asheville ( CLC )
2022.04 - Current
Dental Front Desk Assistant
Dr. Steven Smith at Dental Dimensions
2021.06 - 2021.08
Retail Sales-Associate and Supervisor
Victoria Secret and Victoria Secret at PINK
2019.11 - 2022.01
Bachelor of Science B.S - Business Administration And Management
University of North Carolina At Asheville
Swain County High School -
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