IZABELLA RISLEY
Remote,FL
Overview
7
7
years of professional experience
Work History
Medicare Sales Representative
GoHealth
Remote, FL
07.2024 - Current
- Crafted strategic sales approaches to effectively communicate the advantages of various plans
- Consistently surpassed sales goals by applying in-depth knowledge of Medicare plans and regulations under CMS
- Utilized Salesforce CRM to track/update sales
- Maintained and exceeded AEP sales metrics
Medicare Sales Representative
Exact Medicare
Remote, FL
01.2024 - 07.2024
- Exceeded sales targets consistently by leveraging Medicare plan expertise
- Knowledge of Affordable Care Act regulations
- Developed strategic sales techniques to highlight plan benefits
- Built strong client relationships through active listening
- Conducted thorough needs assessments for accurate plan matching
- Managed leads and tracked sales progress using CRM tools
ACA Sales Specialist/Data Entry Specialist
ACA Helpline
Remote, FL
08.2023 - 01.2024
- Sales and negotiation skills
- Knowledge of Affordable Care Act regulations
- Understanding of health insurance products and plans
- Personnel training and development
- Debt Management
- Customer Relationship Management Software (CRM)
- Talent Development
- Team Leadership
- Exceptional telephone etiquette
- Excellent time management skills
- Customer relationship management (CRM)
- Communication and interpersonal skills
- Attention to detail and organizational skills
- Inputting client data using HealthSherpa and BE Portal
ACA Sales Specialist/Data Entry Specialist
Ensure Health Group Corp
Remote, FL
09.2022 - 08.2023
- Answered incoming calls from customers looking to buy insurance and customers with questions
- Selling ACA plans within 7 minutes per call and a 75% conversion rate
- Navigated through Ensure Health's CRM and dialer software
- Licensed in 27 states to sell ACA Plans
- Discussed billing, reviewed, and processed payments
- Consistent top salesperson within the entire company
- Conducted daily document retrieval, received insurance applications for accuracy and completeness and confirmed policy details for the verification department
Debt Resolution Specialist
Morning Financial
Sunrise, FL
02.2022 - 09.2022
- Worked with DebtPayPro CRM to sell Debt Resolution programs through our affiliated law firm Litigation Practice Group
- Knowledge of all things debt related and how to sell for or against all types of hardship programs
- Enroll and inform clients of their financial problems and provide solutions on how to get out of debt
- Effectively managed a high-volume of inbound and outbound calls
- Exceeded service and quality standards set forth by the company
- Was amongst the top 10 agents of the company in terms of sales
Insurance Agent
Together Health
Fort Lauderdale, FL
06.2021 - 02.2022
- Knowledge of General Marketing Strategies: Effectively establish relationships to find new opportunities to educate and enroll individuals into Medicare Advantage Plans
- Licensed in 27 states to sell Medicare products
- Ability to navigate CMS systems and maintain legal compliance
- Top sales representative in my team at my location
- Averaged 6 sales daily during AEP and now 3-5 sales daily during the off season
Debt Settlement Representative
Consumer Capital Advocates
Fort Lauderdale, FL
03.2021 - 06.2021
- Consulted potential clients on unsecured debt hardship
- Consulted with consumers who expressed interest in debt resolution regarding complex and financial debt settlement
- Guided consumers towards making learned decision to join the Debt program
Executive Administrator/Office Manager
Certified Multi-Media Solutions LLC
Fort Lauderdale, FL
01.2021 - 03.2021
- Processing Accounts Payables and Receivables with customers, vendors, utilities and other office expenses
- QuickBooks Certified: Entering transactions for job costing and general bookkeeping
- Scheduled meetings and appointments
- Developed, planned, and implemented legally adherent and cost-effective procedures for office operations
Executive Administrator/Office Manager
Outstanding Eyewear
Deerfield Beach, FL
04.2019 - 12.2020
- Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
- Exceeded team goals and collaborated with staff members to implement customer service initiatives
- Assisted organization with transitioning from paper invoicing to BigCommerce and point-of-sale systems, which resulted in overall efficiency
- Followed through with client requests to resolve problems
Enrollment Specialist
Connexion Point LLC
Sunrise, FL
08.2018 - 12.2018
- Communicated effectively via telephone, email and in person with prospective customers
- Updated, entered and reviewed customer data
- Understood and thoroughly explained services provided to customers and potential customers
- Calculated premiums and established payment method for sales
- Effectively communicated with other employees and upper management to ensure complete care of customers
Sales Representative
Vector Marketing
Fort Lauderdale, FL
12.2017 - 08.2018
- Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills
- Communicated with customers to understand needs and recommend appropriate solutions
- Utilized effective communication and active listening skills to create client rapport to grow profitability
- Presented latest merchandise to prospective buyers
Timeline
Medicare Sales Representative
GoHealth
07.2024 - Current
Medicare Sales Representative
Exact Medicare
01.2024 - 07.2024
ACA Sales Specialist/Data Entry Specialist
ACA Helpline
08.2023 - 01.2024
ACA Sales Specialist/Data Entry Specialist
Ensure Health Group Corp
09.2022 - 08.2023
Debt Resolution Specialist
Morning Financial
02.2022 - 09.2022
Insurance Agent
Together Health
06.2021 - 02.2022
Debt Settlement Representative
Consumer Capital Advocates
03.2021 - 06.2021
Executive Administrator/Office Manager
Certified Multi-Media Solutions LLC
01.2021 - 03.2021
Executive Administrator/Office Manager
Outstanding Eyewear
04.2019 - 12.2020
Enrollment Specialist
Connexion Point LLC
08.2018 - 12.2018
Sales Representative
Vector Marketing
12.2017 - 08.2018
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