Izabella Rivera
Los Angeles,CA
Summary
Motivated Server with engaging personality and flexible approach. Positive, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Island's Restaurant
02.2022 - Current
- Open and close bar/ dinning area
- Clear tables of dish-ware and trash, returning tables as found.
- Accommodate guests special needs.
- Create positive connections with guests and regulars.
- Restock
- Memorize menu, ingredients, and restaurant layout.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously as well as bar tasks.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members for excellent guest experiences.
Team Member
Over the Moon Creamery
09.2021 - 11.2021
- Restock
- Open and close store for the day.
- Complete third party purchase order.
- Knowledge of ingredients in products (for allergies).
- Kept work areas clean, organized, and safe to promote efficiency and safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Barista/Expeditor
Peet's Coffee
09.2019 - 03.2020
- Educate myself on all the different blends of coffee/roasts/teas
- Restock.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Operate POS system efficiently.
Education
B.A. Communication Studies -
Cal State University of Long Beach
Long Beach, CA05.2026
A.A. Communication Studies -
Fullerton College
Fullerton, CA05.2024
Skills
- Proficiency in Social Media (Instagram, Twitter, Snapchat, TikTok)
- Food handling
- Exceptional customer service
- Reliable and Responsible
- Cool Under Pressure
- Menu Memorization
- Strong Work Ethic
- Cash Handling
- Order Accuracy
Volunteer Experience
- Secretary, Young & Informed Club, Fullerton, CA, 09/2018 - 05/2019, Ensure meetings run efficiently, Schedule meetings, Write down the ideas of each member, Sharp focus and listening skills
- Costume Designer, Rosary Academy's Red & Gold, Fullerton, CA, 01/2018 - 03/2018, Visualize and create 12 costumes, Produce the design by hand, Research the style of the era being portrayed, Measure to specific body types and size, Manage a budget of $15 for each person, Manage time for deadlines
Timeline
Server/Bartender
Island's Restaurant
02.2022 - Current
Team Member
Over the Moon Creamery
09.2021 - 11.2021
Barista/Expeditor
Peet's Coffee
09.2019 - 03.2020
A.A. Communication Studies -
Fullerton College
B.A. Communication Studies -
Cal State University of Long Beach
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