Izabella Torres
San Antonio,TX
Summary
Experienced professional with a reputation for reliability, strong teamwork, and effective communication skills in dynamic, fast-paced environments. Proven track record of delivering high-quality results under pressure while fostering collaborative relationships across diverse teams. Actively contributes to achieving organizational goals through dedication and adaptability. Seeking a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
After School Care Teacher
YMCA of Greater San Antonio
09.2022 - Current
- Implemented daily enrichment activities
- Helped students explore concepts with engaging, learning-focused activities.
- Supervised and safely led recreational activities.
- Provided age-appropriate behavioral guidance and support.
- Maintained program and facility cleanliness according to YMCA guidelines and standards.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Adhered to all YMCA safety procedures.
- Fostered student curiosity and interest through creative hands-on activities.
Phlebotomist Trainee
Takeda Pharmaceuticals
09.2024 - 10.2024
- Maintained a clean and organized workspace, ensuring adherence to strict hygiene standards for patient safety.
- Enhanced patient comfort during blood draws by employing effective communication and gentle techniques.
- Utilized electronic health records systems proficiently for seamless documentation and information sharing among medical professionals.
- Demonstrated flexibility in performing both venipuncture and capillary puncture methods as needed, meeting the diverse needs of patients.
- Verified patients' identification for proper sample collection.
- Developed and implemented strategies to improve phlebotomy processes.
- Managed sections with up to 6 donors at a time.
Store Team Member
Academy Sports + Outdoors
06.2022 - 08.2022
- Greeted customers with a smile and a positive attitude.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Participated in store promotions, actively engaging with customers to promote sales.
- Performed opening and closing duties assigned by manager.
- Followed inventory management and loss prevention policies to minimize shrink in store.
Office Assistant
St. Mary's University
09.2021 - 05.2022
- Greeted and assisted walk-ins with friendly and warm demeanor
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted with preparation for conferences
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
No Degree - Psychology
St. Mary's University
San Antonio, TXHigh School Diploma -
Kipp University Prep High School
06.2021
Skills
- Team collaboration
- Computer literacy
- Data entry
- Conflict resolution
- Spreadsheets
- Time management
- Verbal communication
- Strong problem solver
- Patient communication
- Strategic planning
- Multitasking
- Reliable
- Organizing and categorizing
- Customer service
- Clerical Support
Certification
- AED Certification
- First Aid Certification
- CPR Certification
Timeline
Phlebotomist Trainee
Takeda Pharmaceuticals
09.2024 - 10.2024
After School Care Teacher
YMCA of Greater San Antonio
09.2022 - Current
Store Team Member
Academy Sports + Outdoors
06.2022 - 08.2022
Office Assistant
St. Mary's University
09.2021 - 05.2022
- AED Certification
- First Aid Certification
- CPR Certification
No Degree - Psychology
St. Mary's University
High School Diploma -
Kipp University Prep High School
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