Izabella Vargas
Chula Vista,CA
Summary
Dynamic food and beverage server with a strong work ethic and expertise in guest service at SeaWorld. Proven ability to resolve complaints effectively, ensuring customer loyalty. Skilled in safe food handling and maintaining sanitation standards, fostering a welcoming environment that enhances guest satisfaction and team collaboration.
Personable and service-oriented, highly adaptable with strong ability to learn on job. Understanding of customer satisfaction and food safety standards, coupled with excellent communication skills. Dedicated to delivering exceptional dining experiences and creating positive atmosphere for patrons.
Organized food and beverage with experience in big and small restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
2
2
years of professional experience
Work History
Food and Beverage Server
SeaWorld
02.2026 - Current
- Addressed and handled customer complaints in polite and professional manner.
- Greeted guests warmly to foster welcoming environment.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
Seaman Recruit
United States Coast Guard
01.2026 - 01.2026
- Demonstrated adaptability by quickly learning new tasks and filling various roles as needed during busy periods or crew shortages.
Food and Beverage Server
Jack in the Box
10.2025 - 11.2025
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
- Displayed a strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.
- Memorized dynamic menu options to accurately relay offerings to guests.
- Implemented upselling techniques for add-ons and specialty items to drive additional revenue.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Track and Field Coach
I9 Sports
08.2025 - 09.2025
- Developed strong communication skills among team members, encouraging active listening and constructive dialogue during group discussions.
- Fostered an inclusive environment that welcomed diverse backgrounds and abilities, promoting equal opportunity for success.
- Ensured safety of all participants through strict adherence to proper techniques and injury prevention protocols.
- Mentored athletes in setting realistic goals, fostering a growth mindset and promoting self discipline.
- Evaluated athlete progress regularly, adjusting training plans as needed to optimize results over time.
- Implemented innovative training methods to enhance athletic performance while minimizing the risk of injury.
- Offered constructive feedback to clients to help reach goals.
- Spoke to parents and guardians upon races, child behavior and updates to form a strong communication.
Food and Beverage Server
SeaWorld
06.2024 - 05.2025
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Greeted guests warmly to foster welcoming environment.
- Remained focused, calm and professional during peak rush hours.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Addressed and handled customer complaints in polite and professional manner.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Chula Vista Highschool
Chula Vista, CA06-2025
Skills
- Safe food handling
- Sanitation standards
- Guest service
- Complaint handling
- Order accuracy
- Allergy awareness
- Food safety practices
- Personal hygiene
- Guest issue resolution
- Strong work ethic
Languages
Spanish
Professional Working
Timeline
Food and Beverage Server
SeaWorld
02.2026 - Current
Seaman Recruit
United States Coast Guard
01.2026 - 01.2026
Food and Beverage Server
Jack in the Box
10.2025 - 11.2025
Track and Field Coach
I9 Sports
08.2025 - 09.2025
Food and Beverage Server
SeaWorld
06.2024 - 05.2025
High School Diploma -
Chula Vista Highschool