Izadora Lima
New York,NY
Summary
Enthusiastic professional with a strong background in high-end dining and customer service. Thrives in multicultural environments, adapts quickly under pressure, and consistently delivers exceptional guest experiences. Known for a positive attitude, strong work ethic, communication, and a continuous desire to learn and improve.
Overview
7
7
years of professional experience
Work History
Server
Atomix
New York
07.2024 - 09.2024
- Provide exceptional service at a 2 Michelin-starred restaurant, ranked 6th best globally in 2024.
Server
Kiln
San Francisco
08.2023 - 06.2024
- Greeted guests and recommended beverages to complement the tasting menu.
- Performed opening and closing duties such as setting up the dining area and restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Medical Assistant
Golden Gate OBGYN
San Francisco
01.2021 - 11.2023
- Progressed from Patient Service Assistant to Medical Assistant, supporting direct patient care.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered medications and injections, and completed administrative tasks to streamline office efficiency.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Lead Server
Birdsong
San Francisco
07.2019 - 10.2020
- Led the service team at a 2 Michelin-starred restaurant, ensuring a high standard of guest care and satisfaction.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
Lead Server
Coi Restaurant
San Francisco
02.2019 - 07.2019
- Directed service at a 2 Michelin-starred restaurant, ensuring a memorable dining experience for guests.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
Host/Backwaiter
Crenn Dining Group
San Francisco
02.2018 - 02.2019
- Hosted and provided backwaiter support at Bar Crenn and Petit Crenn, contributing to a seamless guest experience.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Resolved conflicts between customers when necessary.
Education
Associate's Degree - Culinary Arts
IESB
Brasilia, Brazil06.2016
Introductory Sommelier Course -
Master of Sommeliers Americas
Skills
- Polyglot
- Excellent customer service
- Communication skills
- Teamwork
- Sales Techniques
- Suggestive Selling
- Multitasking
- Adaptability under pressure
- Friendly
- Outgoing
- Positive attitude
References
Available upon request
Timeline
Server
Atomix
07.2024 - 09.2024
Server
Kiln
08.2023 - 06.2024
Medical Assistant
Golden Gate OBGYN
01.2021 - 11.2023
Lead Server
Birdsong
07.2019 - 10.2020
Lead Server
Coi Restaurant
02.2019 - 07.2019
Host/Backwaiter
Crenn Dining Group
02.2018 - 02.2019
Associate's Degree - Culinary Arts
IESB
Introductory Sommelier Course -
Master of Sommeliers Americas
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