Experienced automotive professional with expertise in repairing and maintaining various vehicle components and systems. Strong troubleshooting and planning skills, along with a dedicated work ethic. Proven track record of dependability and commitment to delivering high-quality results in the automotive industry.
Overview
5
5
years of professional experience
Work History
Automotive Technician
North Park Lexus San Antonio
03.2023 - Current
Diagnosed and repaired complex mechanical and electrical issues on Lexus vehicles with high first-time fix accuracy, minimizing comebacks and increasing customer satisfaction.
Completed major engine, transmission, brake, and suspension repairs efficiently while meeting or exceeding flat-rate goals.
Ensured proper disposal of used oil and other hazardous materials.
Adhered to strict safety protocols and maintained an organized, professional work environment to reflect Lexus brand standards.
Proven ability to communicate effectively with service advisors and customers to explain technical issues in clear, professional terms.
Customer Service Assistant & Cashier
HEB
09.2022 - 04.2023
Efficiently handled cash transactions and accurately processed customer payments daily.
Provided excellent customer service by assisting with inquiries and resolving issues promptly.
Maintained a clean and organized work area to enhance the shopping experience for customers.
Collaborated with team members to achieve project goals through effective communication and cooperation.
Team Member
Chick-Fil-A
03.2021 - 09.2022
Assisted with troubleshooting technical issues to ensure smooth operations and customer satisfaction.
Contributed creative ideas and solutions during team meetings to enhance project outcomes.
Skilled in food preparation and handling, with 2+ years of experience in a fast-paced environment.
Proficient in customer service, ensuring orders are accurate and delivered with a smile.
Demonstrated ability to work efficiently under pressure and prioritize tasks effectively.
Sandwich Artist
Subway
03.2020 - 02.2021
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Trained team members to prepare sandwiches and other items according to instructions.
Skilled in food preparation and handling, with 2+ years of experience in a fast paced environment.
Demonstrated ability to work efficiently under pressure and prioritize tasks effectively. ·
Executive Self Sales Manager and Contract Placemen at North Park Lexus of San AntonioExecutive Self Sales Manager and Contract Placemen at North Park Lexus of San Antonio