Izamar Romero Hernandez
Oceanside,CA
Summary
Dedicated professional with strong problem-solving and organizational skills. Experienced in coordinating, training, and resolving inquiries, enhancing teamwork and efficiency within the operational support environment.
Overview
3
3
years of professional experience
Work History
Commercial Vehicle Operation Support Specialist II
Manheim Auto Auction
Oceanside, CA
04.2025 - Current
- Coordinated training sessions for new staff on auction systems and operational procedures.
- Resolved customer inquiries promptly, fostering positive relationships with clients and stakeholders.
- Ensured accurate data entry into inventory management systems, maintaining system integrity.
- Streamlined communication between departments, enhancing collaboration during auction events.
Retail Vehicle Operational Support Specialist II
Manheim Auto Auction
Oceanside, CA
03.2024 - 04.2025
- Provided exceptional customer support through effective communication and problem-solving strategies.
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Collaborated with team members to streamline support processes, improving response times and efficiency.
- Managed ticketing system to prioritize and resolve client inquiries, ensuring timely follow-up and resolution.
Photographer
Manheim Auto Auction
Oceanside, CA
03.2023 - 06.2024
- Captured high-quality images of the auction
- Collaborated with the team to ensure accurate representation of vehicle conditions.
- Trained other photographers on best practices in vehicle photography techniques.
- Reviewed and edited images post-shoot, ensuring adherence to branding guidelines and quality standards.
Education
Bachelor of Arts - Business Administration
University of Arizona Global Campus
Tucson, AZ02-2028
High school diploma -
Mission vista high School
Oceanside01-2018
Skills
- Communicative
- Organize
- Problem solver
- Adaptability
- Creativity
- Teamwork
- Patient
- Open minded
- Training
- Attention to detail
- Open minded
- Patient
- Open minded
LANGUAGES
English
Spanish
Timeline
Commercial Vehicle Operation Support Specialist II
Manheim Auto Auction
04.2025 - Current
Retail Vehicle Operational Support Specialist II
Manheim Auto Auction
03.2024 - 04.2025
Photographer
Manheim Auto Auction
03.2023 - 06.2024
Bachelor of Arts - Business Administration
University of Arizona Global Campus
High school diploma -
Mission vista high School