Izamarie Mercado
DeLand
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Re-Play
10.2021 - Current
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required..
- Completed cycle counts and monthly inventory.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Driver
Uber
02.2021 - 12.2023
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Driver
Amazon Flex
06.2022 - 08.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Packaging Operator
Quality One Wireless
08.2018 - 08.2020
- Assisted with quality and production process improvements to support new packaging initiatives.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Labeled, recorded and inspected packaging to prepare for shipment or storage.
- Completed processing activities to conform with laws, safety standards and product hygiene standards.
- Stocked and sorted packaging and replenished supplies, including wrapping paper, plastic sheets, boxes, cartons, ink, glue and labels to achieve consistent productivity levels.
DRIVER
GCA Service Group
12.2019 - 03.2020
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Verified daily deliveries against shipping instructions before delivering to customers.
Food Service Worker
OLANDO FOOD HALL
02.2017 - 09.2018
- Integrated service and team management strategies to boost business profits.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Distributed food during busy peak periods to drive customer satisfaction.
- Limited portion sizes and used garnishes to control food costs.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
Education
High School Diploma -
Escuela Lorenzo Vizcarrondo
CAROLINA, PR05.2012
Skills
- Work Order Following
- Quality Control
- Cooperative Attitude
- Warehouse Logistics
- Supply Ordering
- Shipment Palletization
- Cleaning and Organizing
- Pallet Jacks
- Self-Motivated and Disciplined
- Packaging and Labeling
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Driver
Amazon Flex
06.2022 - 08.2023
Warehouse Worker
Re-Play
10.2021 - Current
Driver
Uber
02.2021 - 12.2023
DRIVER
GCA Service Group
12.2019 - 03.2020
Packaging Operator
Quality One Wireless
08.2018 - 08.2020
Food Service Worker
OLANDO FOOD HALL
02.2017 - 09.2018
High School Diploma -
Escuela Lorenzo Vizcarrondo
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