Izanama Sullivan Jr
Dallas
Summary
Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Lancaster
12.2023 - Current
- Monitored access points to ensure security compliance and safety protocols.
- Conducted regular patrols to deter unauthorized activity and maintain a safe environment.
- Responded promptly to alarms and incidents following established procedures.
- Documented daily activities, incidents, and observations in reports for management review.
- Collaborated with local law enforcement during incidents requiring additional support.
- Enforced company policies to promote a secure and respectful atmosphere for all personnel.
- Provided assistance to visitors and staff, maintaining a welcoming yet secure environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Completed incident reports to record security or loss prevention incidents.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
North Texas Giving Program
North Texas Job Corps
Dallas
05.2023 - 08.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Unlimited Tax Service
Charlotte Mitchel
Dallas
03.2020 - 04.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
Associate of Science - Physical Sciences
Dallas College
Dallas, TX 08.2024 - 03.2026
Crossroads Christian Academy
DeSoto, TXSkills
- Laboratory techniques
- Data analysis
- Customer service
- Team collaboration
- Problem solving
- Safety protocols
- Report writing
- Time management
- Conflict resolution
- Threat assessment
- Detail-oriented
- High level of integrity
- Workplace violence prevention
- Checkpoint management
- Safety compliance
- Security monitoring
- Data documentation
- AED operation
- Lifeguard training
- Water rescue techniques
- Pool maintenance
- Swimming proficiency
- Physical fitness
- Leadership qualities
- Public safety
Certification
- Level 3 Armed security certified
- Level 4 Personal Protections Officer certified
Languages
Spanish
Limited
Affiliations
- Brazilian Juijitsu White Belt
Timeline
Associate of Science - Physical Sciences
Dallas College
08.2024 - 03.2026
Security Officer
Allied Universal Security Services
12.2023 - Current
North Texas Giving Program
North Texas Job Corps
05.2023 - 08.2023
Unlimited Tax Service
Charlotte Mitchel
03.2020 - 04.2022
Crossroads Christian Academy