Izaramith Alonso
Tulsa,OK
Summary
Dynamic professional with a proven track record, adept in data entry and relationship building. Excelled in streamlining operations, enhancing data accuracy, and fostering positive client relations. Achieved significant improvements in operational efficiency and customer satisfaction, leveraging expertise in MS Office and exceptional customer service skills.
Overview
11
11
years of professional experience
Work History
Coordinator
CAP Tulsa
01.2024 - Current
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Provided backup to other team members and assisted with various tasks
911 Telecommunicator
Tulsa County Sheriff's Office
09.2021 - 12.2023
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Assisted callers in emergency situations with appropriate information and support.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch police units while tracking data in real-time environments.
Billing Representative
Ascension St John
05.2015 - 08.2021
- Assessed accounts for payment status and reached out to customers.
- Reviewed and solved account and billing discrepancies.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.
CNA
Visiting Nurse Association
01.2014 - 07.2014
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Associate of Arts - Criminal Justice
Tulsa Community College
Tulsa, OK05.2023
Skills
- Data Entry
- Work Planning and Prioritization
- Event Planning
- Customer Service
- MS Office
- Project assistance
- Relationship Building
- Discretion and Confidentiality
- Document Control
- Presenting Ideas and Plans
- Information Collection
Languages
Spanish
Native or Bilingual
Timeline
Coordinator
CAP Tulsa
01.2024 - Current
911 Telecommunicator
Tulsa County Sheriff's Office
09.2021 - 12.2023
Billing Representative
Ascension St John
05.2015 - 08.2021
CNA
Visiting Nurse Association
01.2014 - 07.2014
Associate of Arts - Criminal Justice
Tulsa Community College
Similar Profiles
Valeria TorresValeria Torres
Assistant Preschool Teacher at CAP TulsaAssistant Preschool Teacher at CAP Tulsa
Melanie RyonMelanie Ryon
Lead Teacher at CAP TulsaLead Teacher at CAP Tulsa
Rheva RainboltRheva Rainbolt
Lead Pre-K 3 Teacher at CAP-TulsaLead Pre-K 3 Teacher at CAP-Tulsa