Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Izayah Acosta

Bronx

Summary

Experienced and customer-focused retail professional with hands-on experience in delivering exceptional service and driving sales. Proven track record of effectively assisting customers, managing inventory, and optimizing store operations to ensure a seamless shopping experience. Adept at utilizing strong communication and interpersonal skills to build rapport with customers and team members. Possess a solid understanding of merchandising techniques and a commitment to meeting and exceeding sales targets. Seeking to leverage expertise in retail services to contribute positively to a dynamic team environment. Also Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.

Overview

2
2
years of professional experience

Work History

Direct Support Professional

Harris Hands Inc
03.2025 - Current
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

Resident Assistant

Tarrytown Rehabilitation Center and Nursing Home
02.2025 - 04.2025
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.

Home Health Aide

M&N Homecare
04.2023 - 02.2025
  • encouraged patients to engage in safe physical exercise as a way to enhance general well-being and elevate mood.
  • visited patients' homes to deliver healthcare services in full and support continued care.
  • Provided mobility assistance such as walking and regular exercising.
  • Followed nutritional plans to prepare optimal meals.
  • Developed rapport to create a safe and trusting environment for care.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Stock Associate

JD Sports
12.2023 - 09.2024
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Managed inventory storage in a clean and organized fashion.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Greeted customers and directed them to requested products.
  • Processed and packaged stock items for customer purchases.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Consistently lifted materials weighing as much as 50 pounds.

Education

High School Diploma -

Schuylerville Preparatory High School
Bronx, NY
06.2023

Skills

  • P>Shelving of Products
  • P>Product Displays
  • Safe unloading practices
  • P>Product Restocking
  • P>Customer Relationships
  • P>Heavy Lifting
  • P>Cleaning Procedures
  • P>Customer Service
  • P>Customer Assistance
  • P>Energetic and Outgoing
  • P>Clear Communication
  • P>Positive Attitude
  • Adaptable work hours

Personal Information

Title:

Timeline

Direct Support Professional

Harris Hands Inc
03.2025 - Current

Resident Assistant

Tarrytown Rehabilitation Center and Nursing Home
02.2025 - 04.2025

Stock Associate

JD Sports
12.2023 - 09.2024

Home Health Aide

M&N Homecare
04.2023 - 02.2025

High School Diploma -

Schuylerville Preparatory High School

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