Passion for Automotive Industry
Dedication to Physical Fitness
Izayah Taylor
Fishkill,NY
Summary
Versatile and results-driven professional with experience at Amazon, adept in GPS and route planning as well as fostering positive relationships. Demonstrated ability to enhance customer satisfaction and streamline delivery processes. Skilled in navigating complex routes efficiently and resolving equipment issues, ensuring operational excellence and safety.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
Amazon
11.2023 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Successfully avoided time delivery delays by carefully planning best routes.
Resident Assistant
Mount Zion Prep
07.2023 - 08.2024
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Helped develop and implement programs to foster community growth and development.
- Facilitated smooth transition of new students into residential program.
- Responded to student inquiries and concerns, offering support and guidance.
- Enforced policies and safety standards through building and room rounds.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Developed and enforced safety policies and procedures to drive safety and well-being of students.
Store Associate
Home Depot
02.2022 - 10.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Occupational Health And Safety
Fairmount State University
Fairmont, WVWheeled Vehicle Mechanic
United States Army Ordnance School
Fort Lee, VA05-2023
Skills
- Package scanning
- Excellent sense of direction
- GPS and route planning
- Advanced planning
- Map reading and navigation skills
- Courteous and polite demeanor
- Equipment testing
- Loading and unloading
- Delivery logging
- Fluid level verification
- Equipment problem resolution
- Student leadership
- Room inspection
- Moral conduct
Certification
Refrigerant Recovery/Recycle Qualification
Interests
Timeline
Amazon Delivery Driver
Amazon
11.2023 - Current
Resident Assistant
Mount Zion Prep
07.2023 - 08.2024
Store Associate
Home Depot
02.2022 - 10.2022
Occupational Health And Safety
Fairmount State University
Wheeled Vehicle Mechanic
United States Army Ordnance School
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