IZBA TAHIR

• Scheduling shifts and managing employee work hours
• Overseeing day-to-day operations of the store
• Ensuring compliance with Dunkin' Donuts policies and procedures
• Ensuring a high standard of customer service is maintained
• Handling cash management and ensuring accurate financial reporting
• Monitoring product quality and freshness
• Handling administrative tasks such as record-keeping and reporting
• Managing paperwork related to employee records, inventory, and sales
• Enforcing food safety and hygiene standards.
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Orchestrated flawless execution of exams and lectures for 300 medical students, demonstrating meticulous coordination and prompt recording, emphasizing efficient uploading on the student portal.

Guided a dynamic team of five to peak performance, skillfully managing 200 phone calls weekly, editing 100 documents, and optimizing administrative workflows with precision to meet challenging deadlines.

Demonstrated proficiency in orchestrating 150 appointments using admin software, planning and executing 20 meetings monthly, and capturing detailed minutes for comprehensive documentation.

Executed administrative tasks with precision, responding adeptly to 50 requests weekly, establishing and managing filing systems for 500 documents, and ensuring seamless supply procurement.

• Exceeded sales targets consistently through proactive customer engagement and effective product recommendations.
• Demonstrated extensive knowledge of nutritional supplements, vitamins, and wellness products, providing personalized recommendations to meet customer needs.
• Ensured positive customer experiences by addressing inquiries, resolving concerns, and offering expert advice on product usage.
• Contributed to organized and visually appealing store layout, optimizing product visibility for increased sales.
• Successfully monitored and managed product inventory levels, ensuring accurate availability on the sales floor.
• Achieved precision in processing sales transactions, handling various payment methods, and maintaining cash accuracy.
• Actively promoted ongoing promotions and loyalty programs, driving sales and enhancing customer engagement.
• Participated in community outreach activities and built lasting relationships with regular customers through personalized service.
• Adhered to company policies, ensuring compliance with health and safety regulations.
• Collaborated with team members to achieve collective sales and customer service goals.
• Set and exceeded personal sales goals, contributing to overall store targets and continuously improving performance.
• Addressed an average of 25 customer inquiries daily, resolving concerns promptly, and offering expert advice on product usage.
• Played a key role in optimizing visual merchandising and store layout, resulting in a 30% increase in product visibility and subsequent sales.
• Supervised an average of 50 daily sales transactions with precision, handling various payment methods and maintaining a 99% cash accuracy.
• Led promotional initiatives and loyalty programs, achieving a 25% increase in sales and a 20% growth in customer engagement.
• Actively participated in community outreach activities, building lasting relationships with an average of 15 regular customers monthly through personalized service.
• Ensured adherence to company policies, resulting in a 100% compliance rate with health and safety regulations.
• Collaborated with team members to achieve a 15% increase in collective sales and customer service goals, providing support during peak hours or as needed.
• Contributed to team sales goals, playing a key role in achieving an overall 18% increase in store targets and continuously improving team performance.

• Operated as self-employed for Uber, transporting over 10,000 customers without customer complaint - as well as maintaining average rating of 4.93 out of 5.00.