Izeah Guiao

• Calendar, travel, and appointment management for the 100+ brokers
• Supporting brokers and management in research and communication between multiple departments Proactively ensured urgent tasks (such as appointments or document requests)
• Managed key administrative documentation, recorded meeting discussions, and cross-department communication through Teams

• Customer service, meet and greet residents, reception, and concierge between the six sites
• Providing feedback and detailed handover to the Operations Manager to assist with planning the next day's workload for all team members
• Successfully managed administrative tasks related to student rooms, ensuring smooth operations

• Developed creative direction for fashion and vintage e-commerce platforms.
• Advised on visual branding and product photography.

• Supported inventory and care of historic collections for educational exhibition development.
• Helped prepare materials and interpretive content for public viewing.

Implemented e-content strategy as well as conducting an ongoing audit to improve workflow by 30%
Provided art direction for the new e-commerce website to remain loyal to brand aesthetics and copy standards
Provided copywriting for website, brand descriptions, product descriptions, email marketing, blog, etc
Collaborated with a cross-functional team to create compelling visual content that improved customer engagement
metrics by 35%, and reduced bounce rates from 45% to 30%.

• Aided in the setup of exhibitions and researched content for fashion and culture-based shows.
• Assisted with museum events and educational sessions targeted at public and student learners.

• Contributed to creative content for web and social media platforms supporting arts and design visibility.
• Conducted SEO analysis to enhance engagement with cultural content online.

• Curation Society Event and Program Director
• Curation Society Work Placement Program
• Dissertation: Understanding Consumer Reflection on Branded Content Versus Traditional Advertising
• UAL ranked #2 globally in Art & Design (QS World Rankings)