Izehi Okojie
Douglasville,GA
Summary
Proactive Customer Service Specialist with a solid track record in resolving customer issues and driving positive shopping experiences. Expertise in team collaboration and project management, ensuring efficient store operations during peak times.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Specialist/Cashier Floor Supervisor
Kroger
Dallas, GA
12.2023 - Current
- Processed customer transactions accurately and efficiently at the checkout.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure smooth store operations during busy periods.
- Resolved customer issues promptly, fostering a positive shopping experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
Bachelor of Science - Construction Management
Kennesaw State University
Kennesaw, GA06-2028
High School Diploma -
Hiram Highschool
Hiram, GA05-2024
Skills
- Customer service
- Communication skills
- Team collaboration
- Conflict resolution
- Time management
- Project management
- Quality assurance
- Money handling
- Purchase assistance
- Staff training
- Issue resolution
- Customer relations
Accomplishments
- Achieved Deans List standing for Fall 2024 with a 3.1 GPA
- Awarded for exceptional customer service from Kroger
- Promoted from Cashier to Customer Service Specialist
Certification
- Procore Certification
Affiliations
- Member of Associated Builders and Contractors of Georgia (KSU Chapter), 2024-present
- Member of Kennesaw Women in Construction (KWIC), 2024-present
- Member of National Association of Home Builders, 2025-present
References
References available upon request.
Timeline
Customer Service Specialist/Cashier Floor Supervisor
Kroger
12.2023 - Current
Bachelor of Science - Construction Management
Kennesaw State University
High School Diploma -
Hiram Highschool
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