Izehiuwa Okuonghae
Irving,TX
Summary
Adept Data Analyst with a proven track record at DEALZONE LLC, enhancing data processing by optimizing SQL queries and employing advanced BI tools for improved decision-making. Excelled in customer support at Copart Auto Auctions, fostering client relationships and satisfaction. Skilled in Python programming and effective communication, delivering actionable insights and exceptional service. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Data Analyst
DEALZONE LLC
02.2022 - Current
- Optimized SQL queries for faster processing times, increasing overall productivity within the team.
- Conducted thorough data validation and cleanup, ensuring accuracy and reliability of datasets used for analysis.
- Enhanced data visualization capabilities for better decision-making with the use of advanced BI tools.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Monitored and controlled data upload, checking for successful data import and quality.
- Identified trends and patterns in complex datasets through exploratory data analysis, leading to actionable insights.
Customer Support Specialist
Copart Auto Auctions
01.2020 - 01.2022
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Science - Nursing
Jettmap Nursing School
Miami, FL12.2022
Associate of Science - Marketing
El Centro College
Dallas, TX05.2019
Skills
- Data Visualization and Presentations
- Data Analysis
- Python Programming
- Excel Functions
- SQL Databases
Timeline
Data Analyst
DEALZONE LLC
02.2022 - Current
Customer Support Specialist
Copart Auto Auctions
01.2020 - 01.2022
Associate of Science - Nursing
Jettmap Nursing School
Associate of Science - Marketing
El Centro College
Similar Profiles
Sabrena LangstonSabrena Langston
Self Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLCSelf Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLC
Ravishekhar GeerRavishekhar Geer
Managing Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLCManaging Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLC
Gulnara SharifovaGulnara Sharifova
Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)