Izek Calderon

• Maintained up-to-date knowledge of industry trends, emerging issues, and changes in regulations that could impact the organization''s compliance status.
• Contributed to the successful completion of external audits by working closely with auditors and providing requested documentation in a timely manner.
• Reduced risk of non-compliance through regular audits and monitoring activities.
• Evaluated vendor partners for compliance with applicable regulations, conducting due diligence reviews as necessary to mitigate potential risks.
• As part of my responsibilities I was responsible for all Marijuana Related Business accounts. Onboarding the business by collecting required paperwork, conducting a site visit and doing a proposal to the board members for approval.
• Conducted necessary SARs for Marijuana related customers. Initial and Quarterly SAR reports done in the required time frame.
• Reviewed BSA Alerts daily and initiated investigations if the activity deemed to be suspicious.
• Prepared Excel worksheets and letters as needed.

• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Established new accounts through cold calling and personal visits to potential customers.
• Exceeded monthly sales targets and quotas consistently.
• Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
• Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
• Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Followed up on delinquent tenants and coordinated collection procedures.
• Conducted Monthly and Quarterly Reports regarding occupancy, delinquency and maintenance progress.

As a Property Manager it is important I am constantly bringing in traffic through online marketing and public outreach. Maintaining occupancy with new move ins and resident retainment. Assuring all make readies are done properly and meeting deadlines. Utilizing Excel, Onesite and Yardi to organize residents information and documents. Collecting Rent payments & work orders for residents. Sending reports on occupancy, delinquency, bank statements and invoices.

Toured residents daily, providing great information with prospects to help close. Prepared applications for the Managers approval after screening their background and credit history. Doing a report on market surveying, application status, move ins & renewals. Answered over 20 calls a day from prospects, assisting them in making the decision to join our community.