Izela Ramirez

Conducted physical and mental health assessments, including suicide risk evaluations and referrals to mental health professionals. Administered medications and treatments while ensuring strict adherence to security and safety protocols within the correctional setting. Monitored patients for changes in condition and responded promptly to urgent or emergency situations. Maintained accurate and confidential medical records in compliance with HIPAA and institutional policies. Collaborated with correctional officers, medical staff, and mental health teams to coordinate the best patient care. Advocated for the health, safety, and dignity of patients in a secure and high-pressure environment.

Coordinated and processed medical referrals by verifying insurance eligibility, obtaining prior authorizations, and securing precertifications for procedures. Scheduled specialist appointments on behalf of patients and maintained accurate, up-to-date referral records to ensure data integrity. Communicated with insurance companies and healthcare providers to support seamless patient care.