Izena Faulk
Durham,NC
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA PCA HHA position. Ready to help team achieve company goals. Reliable employee seeking CNA PCA position. Offering excellent communication and good judgment. Dedicated nursing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Vice President of Staff Development
Zion Home Healthcare
Durham, United States
06.2021 - Current
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Drafted invoices for completed work.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Communicated with staff, patients and healthcare providers to encourage highest quality of service.
COVID-19 Contact Tracer
Medical Edge Recruitment
2829 Technology Forest Blvd #280, The Woodlands, T, TX
08.2021 - 11.2021
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Performed record keeping by logging client information within secure contact-tracing software.
COVID-19 Vaccinator
StarMed Healthcare Urgent Care
Charlotte, NC
11.2020 - 04.2021
- Administered vaccinations via intramuscular injection and completed proper documentation.
- Completed screening questions with patients following CDC guidelines.
- Wore face mask, eye protection, medical gloves, and PAPR.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Certified Nursing Assistant
Dedicated Nursing Association
Huntersville, NC
12.2018 - 12.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Transported patients between rooms and appointments or testing locations.
Education
Medication Aide
Divine Health Academy
5633 Monroe Rd, Charlotte, NC 2821211.2020
Certified Nursing Assistant
Caring Hands Nursing Academy
Charlotte, NC07.2007
High School Diploma -
Junction City Sr High School
Junction City, KS05.2003
Skills
- Organizational Leadership
- Originality and Creativity
- Client Requirements
- Hiring and Onboarding
- Supplier Monitoring
- Policy Development and Enforcement
- Records Organization and Management
- Human Resources Oversight
Websites
Accomplishments
- Supervised team of Seven staff members.
Certification
- Crisis Management Training -
- Health and Disability, Center of disease control -
- Infection control and Infectious Diseases 1071617 University of louisville R-IV public Health Training center -
- SWPI 105- Policy Development Training National Environmental Health Association
Timeline
COVID-19 Contact Tracer
Medical Edge Recruitment
08.2021 - 11.2021
Vice President of Staff Development
Zion Home Healthcare
06.2021 - Current
COVID-19 Vaccinator
StarMed Healthcare Urgent Care
11.2020 - 04.2021
Certified Nursing Assistant
Dedicated Nursing Association
12.2018 - 12.2020
Medication Aide
Divine Health Academy
Certified Nursing Assistant
Caring Hands Nursing Academy
High School Diploma -
Junction City Sr High School
- Crisis Management Training -
- Health and Disability, Center of disease control -
- Infection control and Infectious Diseases 1071617 University of louisville R-IV public Health Training center -
- SWPI 105- Policy Development Training National Environmental Health Association
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