Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

IZERMEE CLOWERS

GRAY

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Medical Administrative Assistant

Skincare Physicians of Georgia
Macon
09.2021 - Current
  • Streamlined administrative processes to increase efficiency and reduce wait times.
  • Managed patient scheduling to facilitate smooth daily operations and optimize satisfaction rates.
  • Coordinated communication between medical staff and patients to enhance collaboration.
  • Handled patient records with precision, ensuring confidentiality and accuracy.
  • Resolved patient inquiries promptly, raising service delivery standards.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.
  • Provided essential administrative support to clinical staff as required.
  • Greeted patients, verified insurance coverage, and collected copayments efficiently.
  • Maintained a filing system for patient records and physician orders.

Medical Administrative Assistant

Allergy and Asthma Center of middle Georgia
Macon
04.2020 - 09.2021
  • Streamlined patient scheduling, reducing wait times and enhancing appointment flow.
  • Enhanced billing accuracy, minimizing errors and ensuring regulatory compliance.
  • Coordinated medical records management, safeguarding privacy and facilitating efficient retrieval.
  • Facilitated patient communication to cultivate a supportive environment.
  • Greeted patients, verified insurance coverage and collected copayments.

Unit Secretary

Navient Health
Milledgeville
07.2016 - 06.2020
  • Managed office tasks, enhancing efficiency through streamlined processes.
  • Coordinated data entry, ensuring accuracy and timely completion.
  • Supported team collaboration, fostering a productive work environment.
  • Coordinate patient admissions, improving workflow efficiency and enhancing team collaboration.
  • Manage medical records, ensuring accurate documentation and supporting clinical operations.
  • Facilitate communication between departments, resolving issues and ensuring seamless patient care.
  • Maintain inventory of supplies, optimizing resources and reducing operational costs.
  • Assist in scheduling appointments, contributing to improved patient satisfaction and service delivery.

General Clerk

River's Edge Behavioral Health
Milledgeville
08.2016 - 05.2017
  • Managed multiple projects concurrently while consistently meeting deadlines.
  • Compiled reports from various sources for management review.
  • Scheduled appointments for clients and visitors to enhance operational efficiency.
  • Processed invoices for timely payment, ensuring accurate financial records.
  • Performed basic bookkeeping tasks, balancing accounts receivable and payable entries.
  • Converted physical documents into digital format for secure storage.

Education

HIGH SCHOOL DIPLOMA -

Jones County High School
Gray, GA
05.2014

Skills

  • Customer service excellence
  • Problem solving
  • Healthcare compliance
  • Conflict resolution
  • Data entry
  • Time management
  • Team collaboration
  • Office administration
  • Attention to detail

Accomplishments

  • Managed patient scheduling, ensuring seamless daily operations and high patient satisfaction.
  • Streamlined administrative processes, leading to improved efficiency and reduced wait times.
  • Coordinated communication between medical staff and patients, fostering a collaborative environment.
  • Handled patient records with precision, maintaining confidentiality and accuracy.
  • Resolved patient inquiries promptly, enhancing overall service experience.
  • Enhanced billing accuracy, minimizing errors and ensuring compliance.
  • Coordinated medical records, maintaining privacy and efficient retrieval.
  • Assisted patient communication, creating a supportive environment.
  • Implemented filing system, speeding up information access.
  • Managed office tasks, enhancing efficiency through streamlined processes.
  • Coordinated data entry, ensuring accuracy and timely completion.
  • Supported team collaboration, fostering a productive work environment.
  • Coordinated patient admissions, improving workflow efficiency and enhancing team collaboration.
  • Managed medical records, ensuring accurate documentation and supporting clinical operations.
  • Facilitated communication between departments, resolving issues and ensuring seamless patient care.
  • Maintained inventory of supplies, optimizing resources and reducing operational costs.
  • Assisted in scheduling appointments, contributing to improved patient satisfaction and service delivery.

References

References available upon request.

Timeline

Medical Administrative Assistant

Skincare Physicians of Georgia
09.2021 - Current

Medical Administrative Assistant

Allergy and Asthma Center of middle Georgia
04.2020 - 09.2021

General Clerk

River's Edge Behavioral Health
08.2016 - 05.2017

Unit Secretary

Navient Health
07.2016 - 06.2020

HIGH SCHOOL DIPLOMA -

Jones County High School