Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Medical Administrative Assistant
Skincare Physicians of Georgia
Macon
09.2021 - Current
Streamlined administrative processes to increase efficiency and reduce wait times.
Managed patient scheduling to facilitate smooth daily operations and optimize satisfaction rates.
Coordinated communication between medical staff and patients to enhance collaboration.
Handled patient records with precision, ensuring confidentiality and accuracy.
Resolved patient inquiries promptly, raising service delivery standards.
Maintained confidentiality of patient information in compliance with HIPAA regulations.
Provided essential administrative support to clinical staff as required.
Greeted patients, verified insurance coverage, and collected copayments efficiently.
Maintained a filing system for patient records and physician orders.
Medical Administrative Assistant
Allergy and Asthma Center of middle Georgia
Macon
04.2020 - 09.2021
Streamlined patient scheduling, reducing wait times and enhancing appointment flow.
Enhanced billing accuracy, minimizing errors and ensuring regulatory compliance.
Coordinated medical records management, safeguarding privacy and facilitating efficient retrieval.
Facilitated patient communication to cultivate a supportive environment.
Greeted patients, verified insurance coverage and collected copayments.
Unit Secretary
Navient Health
Milledgeville
07.2016 - 06.2020
Managed office tasks, enhancing efficiency through streamlined processes.
Coordinated data entry, ensuring accuracy and timely completion.
Supported team collaboration, fostering a productive work environment.
Coordinate patient admissions, improving workflow efficiency and enhancing team collaboration.
Manage medical records, ensuring accurate documentation and supporting clinical operations.
Facilitate communication between departments, resolving issues and ensuring seamless patient care.
Maintain inventory of supplies, optimizing resources and reducing operational costs.
Assist in scheduling appointments, contributing to improved patient satisfaction and service delivery.
General Clerk
River's Edge Behavioral Health
Milledgeville
08.2016 - 05.2017
Managed multiple projects concurrently while consistently meeting deadlines.
Compiled reports from various sources for management review.
Scheduled appointments for clients and visitors to enhance operational efficiency.
Processed invoices for timely payment, ensuring accurate financial records.
Performed basic bookkeeping tasks, balancing accounts receivable and payable entries.
Converted physical documents into digital format for secure storage.
Education
HIGH SCHOOL DIPLOMA -
Jones County High School
Gray, GA
05.2014
Skills
Customer service excellence
Problem solving
Healthcare compliance
Conflict resolution
Data entry
Time management
Team collaboration
Office administration
Attention to detail
Accomplishments
Managed patient scheduling, ensuring seamless daily operations and high patient satisfaction.
Streamlined administrative processes, leading to improved efficiency and reduced wait times.
Coordinated communication between medical staff and patients, fostering a collaborative environment.
Handled patient records with precision, maintaining confidentiality and accuracy.
Resolved patient inquiries promptly, enhancing overall service experience.
Enhanced billing accuracy, minimizing errors and ensuring compliance.
Coordinated medical records, maintaining privacy and efficient retrieval.
Assisted patient communication, creating a supportive environment.
Implemented filing system, speeding up information access.
Managed office tasks, enhancing efficiency through streamlined processes.
Coordinated data entry, ensuring accuracy and timely completion.
Supported team collaboration, fostering a productive work environment.
Coordinated patient admissions, improving workflow efficiency and enhancing team collaboration.
Managed medical records, ensuring accurate documentation and supporting clinical operations.
Facilitated communication between departments, resolving issues and ensuring seamless patient care.
Maintained inventory of supplies, optimizing resources and reducing operational costs.
Assisted in scheduling appointments, contributing to improved patient satisfaction and service delivery.