Izhar Zindani
Detroit,MI
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Phlebotomist
Bioford Medical Lab
Detroit , OR
04.2023 - 08.2023
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Calibrated equipment according to manufacturer specifications.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists.
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Responded quickly and effectively to emergency situations.
- Maintained accurate records of collected specimens and test results.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Input medical and insurance information into database for inclusion in patient records.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
Front Receptionist
Hamtramck Medical Group
Hamtramck , MI
02.2022 - 07.2022
- Greeted and welcomed guests, clients, and visitors.
- Provided customer service to callers, directing them to the appropriate personnel or department.
- Answered a multi-line phone system in a professional manner.
- Maintained office security by following safety procedures and controlling access via the reception desk.
- Filed documents into both paper filing systems as well as digital files on the computer system.
- Processed payments from customers in a timely manner utilizing cash registers or other payment processing equipment.
- Provided administrative support such as creating reports, photocopying documents, faxing materials, organizing files..
- Conducted daily checklists of front desk areas including lobby area cleanliness and organization of guest materials and amenities.
- Scheduled appointments and maintained and updated appointment calendars.
- Greeted customers, answered general questions and directed to appropriate locations.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Signed for packages, recorded deliveries and distributed to personnel.
Medical Assistant
United Family Care
Hamtramck , MI
02.2020 - 10.2020
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Handled general office duties to support administrative staff during peak hours.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Private Caregiver
CAREGIVER | PROCARE
Detroit , OR
01.2017 - 01.2018
- Assists the patient in day-to-day basic functions
- Assists patient with exercises
- DETROIT, Completed housekeeping duties; planned and prepared meals; changed bed linen
- Assists in moving or transporting the patient
- Administered medication and kept a daily journal of medicine intake
- Assists client with bathing, dressing and other personal hygiene items
- Responded to all physical and emotional needs of the patient
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Recorded client status progress and challenges in logbooks and reports.
- Drove clients to doctors' appointments and social outings.
- Organized oral medications for clients following dosage and schedule requirements.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assisted clients with maintaining good personal hygiene.
- Followed safe lifting and transferring techniques to transport residents.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Reported concerns to nurse supervisor to promote optimal care.
Education
CERTIFICATION -
12.2019
HIGH SCHOOL DIPLOMA -
ISTRATFORD HIGH SCHOOL
05.2013
PHLEBOTOMY EXPRESS TRAINING CENTER - Assistant
Skills
- Skills &
- Abilities
- Phlebotomy-Blood draw
- X-ray, Vital Signs, EKG, Injections and various other medical procedures
- Pharmacology & Medical Treatment
- Paperwork Processing
- Medical Records Management
- Patient Support
- Medical Records Maintenance
- HIPAA
- Hemoglobin Testing
- Patient Care
- Health Education
- Medical Records Review
- Diagnostic Testing
- Blood Collection
- Specimen Preparation
- Infection Control
- Data Entry
- Sanitation and Sterilization
- Medical office administration
- Venipuncture
- Specimen labeling procedures
- Recording data
- Measuring vital statistics
- Blood specimen storage
- Multitasking Abilities
- Written Communication
- PPE Compliance
- G-Suite
- Sample and specimen collection
- Health education
- Staff Management
- Medical records review
- Time management
- Patient confidentiality
- Quality control guidelines
Accomplishments
- Medical Assistant (upon completion of externship expected graduation date, January
- Bilingual Arabic-Professional working experience
- Problem Solving
- Empathy
- Medical Terminology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Know the true value of time; snatch, seize, and enjoy every moment of it. No idleness, no laziness, no procrastination: never put off till to-morrow what you can do to-day.
Philip Dormer Stanhope, Lord Chesterfield
Timeline
Phlebotomist
Bioford Medical Lab
04.2023 - 08.2023
Front Receptionist
Hamtramck Medical Group
02.2022 - 07.2022
Medical Assistant
United Family Care
02.2020 - 10.2020
Private Caregiver
CAREGIVER | PROCARE
01.2017 - 01.2018
CERTIFICATION -
HIGH SCHOOL DIPLOMA -
ISTRATFORD HIGH SCHOOL
PHLEBOTOMY EXPRESS TRAINING CENTER - Assistant
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