Izi Ehimen
Edmonton,Alberta
Summary
SOC Analyst and Infrastructure Security Specialist with experience in security monitoring, incident response, SIEM management, vulnerability management, and network security operations across large-scale ISP and enterprise environments. CompTIA Security+ certified with hands-on experience in log analysis, threat detection, firewall configuration, risk assessment, and security hardening. Proven ability to protect critical infrastructure supporting millions of users while ensuring confidentiality, integrity, and availability (CIA triad).
Overview
9
9
years of professional experience
1
1
Certification
Work History
Client Support Agent
Intuit
Canada
03.2025 - Current
- Monitor and escalate suspicious account activities, potential fraud indicators, and unauthorized access attempts in accordance with security protocols.
- Educate customers on cybersecurity best practices including MFA, password hygiene, RBAC, and phishing prevention.
- Document security-related incidents and risk observations within CRM systems to support compliance and audit requirements.
- Support secure onboarding and ensure adherence to data protection and privacy standards within cloud-based financial platforms.
- Collaborated with cross-functional teams to enhance customer experience and streamline support processes.
Technical Security Manager
Tizeti Network Limited
Nigeria
01.2020 - 12.2024
- Performed SIEM tuning, log correlation, and alert optimization to enhance real-time threat detection and reduce false positives.
- Led vulnerability management lifecycle including scanning, risk prioritization, remediation tracking, and validation.
- Conducted infrastructure risk assessments and implemented mitigation strategies aligned with security best practices.
- Coordinated incident response including containment, eradication, recovery, and root cause analysis.
- Implemented access controls, network segmentation, and system hardening across mission-critical systems.
- Maintained risk registers, incident reports, KPIs, and compliance documentation to track security posture.
- Enhanced centralized log management through syslog integration and monitoring improvements.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
Network Operations Centre Analyst
Tizeti Network Limited
Nigeria
07.2017 - 12.2019
- Monitored network traffic and security alerts across 300+ base stations in a 24/7 SOC environment.
- Investigated anomalies, unauthorized access attempts, and potential security incidents.
- Configured firewalls, secured BGP routing, and implemented VLAN segmentation.
- Supported incident response activities including investigation, documentation, and remediation.
- Collaborated with technical teams to implement system upgrades and improve overall functionality.
- Developed and maintained documentation for troubleshooting processes and best practices.
- Managed disaster recovery efforts, minimizing data loss through diligent backup processes and rapid response times.
Education
Bachelor of Science - Computer Science
University Of Benin
Nigeria02-2014
Skills
- Security Operations Center (SOC) Monitoring & Alert Triage
- SIEM Management & Log Correlation (Syslog, Event Analysis)
- Incident Response & Root Cause Analysis
- Vulnerability Scanning & Remediation Management
- Network Security (Firewalls, BGP, VLANs, Segmentation)
- Threat Detection & Anomaly Analysis
- Access Control (RBAC, MFA) & Security Hardening
- Risk Assessment & Compliance Documentation
- Infrastructure Security (Fibre, Wireless, Satellite Networks)
- Endpoint Security & Mobile Device Management (MDM)
Certification
- CompTIA Security+ (CE)
- Cisco Certified Network Associate (CCNA)
- MikroTik Certified Network Associate (MTCNA)
- Certified Cloud Security Professional (CCSP) – In Progress
Timeline
Client Support Agent
Intuit
03.2025 - Current
Technical Security Manager
Tizeti Network Limited
01.2020 - 12.2024
Network Operations Centre Analyst
Tizeti Network Limited
07.2017 - 12.2019
Bachelor of Science - Computer Science
University Of Benin