Iznan Karim
Saint Paul,MN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I love to challenge myself in complicated and complex situations to resolve problems. I can speak three different languages beside english which is Bengali, Hindi, German. Moreover, I am capable of both working as an individual as well as working with a team. I believe that communication is an excellent key to build good relation with a company and with employees and that good trait I believe i have in me.
Overview
7
7
years of professional experience
Work History
Sales Associate
TJ Max
Saint Paul, MN
04.2023 - 10.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
Front Desk Receptionist
Saint Paul College
Saint Paul, MN
06.2022 - 08.2022
- Assisted with scheduling appointments for clients and visitors.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Assistant Manager
AutoZone
Saint Paul, Minnesota
10.2021 - 05.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Sales Associate
Sears
Saint Paul, MN
02.2017 - 01.2018
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
Education
BBA -
Saint Paul College - A Community And Technical College
Saint Paul, MNSkills
- Excellent communication skills
- B2B sales and customer service
- Problem-solving skills
- Written and oral communication skills
- Guest Relations
- Time Management
- Reliable and punctual
- Positive and professional
Timeline
Sales Associate
TJ Max
04.2023 - 10.2023
Front Desk Receptionist
Saint Paul College
06.2022 - 08.2022
Assistant Manager
AutoZone
10.2021 - 05.2022
Sales Associate
Sears
02.2017 - 01.2018
BBA -
Saint Paul College - A Community And Technical College
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