Iztlli De Luna
Long Beach,USA
Summary
Results-driven Sales Lead Keyholder known for exceptional productivity and efficient task completion. Specialize in customer relationship management, sales strategy development, and inventory management. Excel in communication, leadership, and problem-solving to enhance team performance and achieve sales targets.
Overview
7
7
years of professional experience
Work History
Key Account Manager
The Vitamin Shoppe
Long Beach, CA
03.2021 - 05.2025
- Provide exceptional customer service by assisting customers with product selection and offering knowledgeable advice on vitamins and supplements.
- Handle cash transactions, manage the cash register, and ensure accurate daily financial reconciliations.
- Maintain store cleanliness and organization, ensuring a welcoming and pleasant shopping environment.
- Conduct inventory management, including stock replenishment, product rotation, and inventory audits.
- Assist in training and onboarding new team members, fostering a collaborative and efficient work environment.
- Maintained a deep understanding of client products and services in order to effectively promote them.
Office Representative
Avina Financial Group
Lakewood, CA
02.2024 - 04.2025
- Manage schedules and coordinate appointments to ensure smooth operations and optimal use of time.
- Handle a high volume of email correspondence with professionalism, providing timely and accurate responses to clients and colleagues.
- Plan and execute social media strategies, while preparing for and supporting key meetings through detailed agenda setting and document preparation.
- Managed daily operations of the office including ordering supplies and equipment.
Sales Associate
Restoration Hardware
Long Beach, CA
11.2018 - 05.2020
- Delivered exceptional customer service by understanding client needs and providing tailored furniture and home decor solutions.
- Drove sales through knowledgeable product recommendations and maintained a high level of expertise on Restoration Hardware's offerings and design trends.
- Managed client lists, product placement, and overall product organization to enhance the shopping experience.
Education
Some College - Psychology
CSULB
01.2020
High School GED -
Millikan High School
Long Beach05.2017
Skills
- Office Administration
- Scheduling
- Email Management
- Event Planning
- Customer Support
- Technical Proficiency
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Teams
- Advanced Computer Skills
- Communication & Collaboration
- Team Collaboration
- Leadership
- Cross-Functional Collaboration
- Time Management
- Problem Solving
- Communication Skills
- Retail & Sales Expertise
- Sales
- Client List Management
- Product Knowledge
- Product Organization
- Employee Training & Troubleshooting
- Training New Employees
- Troubleshooting Office Issues
- Process Improvements
References
References available upon request.
Timeline
Office Representative
Avina Financial Group
02.2024 - 04.2025
Key Account Manager
The Vitamin Shoppe
03.2021 - 05.2025
Sales Associate
Restoration Hardware
11.2018 - 05.2020
Some College - Psychology
CSULB
High School GED -
Millikan High School
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