Izumi Sugiyama
Waipahu
Summary
Support specialist with extensive experience in promoting client independence and well-being. Expertise in medication administration and personal care, delivering positive outcomes through effective communication and engagement strategies. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
Work History
Caregiver
Attention Plus Care
Honolulu
07.2025 - Current
- Assisted clients with daily living activities to enhance independence and well-being.
- Administered medications according to prescribed schedules and monitored adherence.
- Supported clients in maintaining hygiene routines to promote personal health.
- Engaged clients in meaningful conversations to provide emotional support.
- Organized household tasks to create a safe and clean living environment.
- Prepared nutritious meals tailored to individual dietary needs.
- Facilitated communication between clients and family members to ensure transparency.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship to clients to reduce feelings of loneliness and isolation.
- Assisted with mobility and transfers to prevent falls and injuries.
- Supported clients in maintaining personal routines and schedules for consistency.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Documented health observations and changes in client conditions for caregiver communication.
- Reported concerns to nurse supervisor to promote optimal care.
Sales Associate
PINKHONU
Wahiawa
05.2015 - 04.2020
- Maintained organized inventory levels through regular stock checks and restocking procedures.
- Processed sales transactions accurately and efficiently to ensure customer satisfaction.
- Monitored sales reporting to track performance trends and adjust strategies accordingly.
- Supported seasonal inventory management initiatives to prepare for peak shopping periods.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Associate of Science - Psychology
Sanno University
Tokyo Japan09-1986
Skills
- Clean environment maintenance
- Nutritional meal preparation
- Patient communication
- Personal care assistance
Timeline
Caregiver
Attention Plus Care
07.2025 - Current
Sales Associate
PINKHONU
05.2015 - 04.2020
Associate of Science - Psychology
Sanno University