Initiate, modify, and discontinue prescriptions under collaborative practice agreement with hospital cardiologists and endocrinologists; submit prior authorizations on behalf of prescribers
Improve bedside delivery and consult reach rates by 15%, ensuring patients receive medications and education promptly upon discharge
Streamline medication reconciliation process, reducing medication errors while enhancing patient safety during transition of care
Evaluate medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
Introduce workflow practices to improve efficiency, saving outpatient department 10 labor hours weekly
District Resource
CVS Health
06.2021 - 02.2024
Opened two new CVS pharmacies within Target channel, teaming up with field leaders, IT, and corporate teams to ensure compliance and project completion by go-live date
Spearheaded new program rollouts across 15 stores, training teams on developments such as Workday, Virtual Verification, and Digital Adoption; point of reference for other managers with troubleshooting and navigation
As district captain of hiring, ensured adequate staffing for 15 pharmacies in San Fernando area by hiring, training, and developing technicians for redeployment to stores in need
Remotely supported regional pharmacies by prioritizing triage and verification queues in understaffed stores
Merge existing pharmacies by deadline, seamlessly transitioning patient care
Pharmacy Manager
CVS Health
12.2017 - 02.2024
Conduct quality assurance checks on 1,000 prescriptions weekly, achieving #1 management-controlled profit in the district of 172% and #1 script growth of 15.22% to budget for 2023
Lead team of 8 technicians, clerks, interns and pharmacists, to complete daily tasks with accuracy and efficiency, achieving 100% timeliness in task completion for past 3 years, ranking #1 in district
Complete 50 adherence calls weekly; strategize with patients to remove barriers to accessibility and improve affordability of medications while maintaining STAR ratings and improve HEDIS measures
Recognized in district for top scores in vaccinations, board of pharmacy compliance, and inventory practices
Staff Pharmacist
CVS Health
11.2016 - 12.2017
Utilized Outcomes MTM to captain Spanish-focused medication therapy management program
Lead 6 employees to complete workflow in district’s highest volume store averaging 2,200 prescriptions per week
Main insurance expert handling claims processing, eligibility searches, and formulary rejections for Medi-Cal, Medicare Part D, and Medicare Part B prescriptions
Float Pharmacist
Target Pharmacy
06.2015 - 11.2016
Converted district challenge store into success store in 3 months as temporary PIC during acquisition of Target pharmacy by CVS Health, aligning team to new CVS standards and the transition of EPS to RxConnect system
On call for over 30 stores in the Los Angeles, Orange, and Ventura counties, adapting to diverse communities
Intern Pharmacist
Fair Oaks Pharmacy
09.2011 - 06.2015
Compounded topical, veterinary, and hormonal medications in accordance with USP 795 standards