Sales Supervisor / Visual Manager
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored team members through in-the-moment coaching to enhance professional development and accountability in the workplace.
- Facilitated regular team meetings to discuss challenges, successes, and strategies.
- Styled mannequins and designed merchandise displays to promote key pieces driving shopper engagement. Upholding visual standards, implementing directives, photographing, and reviewing images reported weekly.
- Delivered tailored energetic responses to clients in-store and through communications channels, going above and beyond to serve needs. Building strong, fruitful relationships.
- Monitor client retention, developing action plans to anticipate requests, purchases, and needs expressed to drive targets.
- Maintained 100% post-sale outreach, client and prospect follow-up. Successfully converting a minimum of 30% of prospects within 30 days.