
Quality and operations professional with 30+ years of experience in retail, hospitality, and multi-site environments. Hands-on leader skilled in quality control, inspections, process improvement, and team training. Known for maintaining consistent standards and smooth daily operations.
Led quality control activities, supporting teams, improving processes, and ensuring consistent product quality and compliance.
Managed day-to-day operations across multiple districts, improving efficiency through better processes and team coordination. Handled scheduling, hiring support, inventory, trained staff, and stepped in to resolve customer issues when needed.