J. David Campbell
Martinsville,VA
Summary
Seeking employment that offers opportunities for growth and advancement within a reputable organization to establish a solid foundation for the future.
Overview
22
22
years of professional experience
Work History
SR District Manager/ Special Projects
GPM Investments, LLC
04.2020 - Current
- Manage sales and operations of multiple units
- Work with both vendors and Store Managers to ensure all sites within the area are clean, adequately stocked, organized and well-kept, to provide a positive customer experience
- Collaborate with Store Managers regarding staffing, store conditions and expectations, while holding management and team members accountable
- Maintain a high level of customer service through daily interactions with customers, team members, and vendors
- Recruit, hire, train, and mentor the management staff for the assigned area
- Oversee adherence to all procedures and standards, ensuring the successful daily operations and sanitation requirements of the program at each location
- Administer company policies and develop short- and long-range goals and objectives
- Control expenses and oversee payroll budgets
- Review and influence the profit and loss statement
- Manage employee relations issues, along with the guidance of the Human Resources Manager
- Serve as a key player in loss prevention, internal theft and inventory shrink
- Complete daily paperwork and computer entry in a timely manner as established by management
- Assume responsibility for special assignments and projects as needed
- Plan and develop the scope of convenience store projects including, but not limited to, expansion, relocation, recondition, new ground-up, and raze and rebuild stores as assigned by the VP of Construction
- Manage all resources both internal and external to meet established schedules for all projects assigned
- Leadership of cross-functional department teams for various company initiatives
- Coordinated with other departments to align goals, streamline workflow, and enhance collaboration across the organization.
- Identified business development opportunities resulting in revenue growth for the district.
Regional Operations Director
GPM Investments, LLC
09.2017 - 01.2019
- Oversaw the #1 region of GPM Investments nationally
- Managed 84 stores, 38 proprietary delis and 10 QSR (McDonalds, Dairy Queen, Subways)
- Set team and individual KPIs and provided regular, actionable feedback.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Manage annual sales budget of $115 million and total budget of $450 million
- Oversee and managed over 1500 employees, and eight District Managers
- Under the general supervision of the Divisional Vice President of Operations, oversee a specific geographic region consisting of 80-90 stores
- Lead, direct, and set goals and procedures with District Managers to ensure the overall store conditions comply with GPM standards including: cleanliness, customer service and merchandising, thereby maximizing operations profit and cash; Profit and Loss responsibility for region
- Oversee and direct District Managers
- Implement operating and administration policies and procedures
- Monitor gasoline, merchandise sales and pricing
- Recommend significant gasoline price movement (up or down) to gain (or avoid losing) market share
- Approve in-store staffing levels, labor assignments and expenses
- Conduct performance appraisals for District Managers and assist in evaluation of Administrative Assistant
- Prepare preliminary operating and annual capital expenditures budgets for approval by DVP of Operations and SVP of Operations
- Approve all gross misconduct terminations and termination of employees with five or more years of service and all management personnel
- Direct and provide support for District Managers
- Ensure merchandise and gasoline sales are maximized
- Analyzes Financial Statements, Merchandise Reports, and other PDI Reports for discrepancies, makes recommendations on ways to maximize profit, and corrects problem areas while controlling expenses
- Ensure proper maintenance and repair of all physical plants and equipment within the region
- Introduce and implement merchandising programs, monitors and reports vendor problems
- Ensure proper staffing levels and maintain quality and productive employees within the region
- Ensures that store managers have been assigned and understand their objectives and responsibilities
- Ensures all government regulations and company programs are followed including: Robbery Prevention, Age-Restricted Sales, Customer Service, Safety, Cash Handling and Banking Procedures, Discrimination and Sexual Harassment Prevention, Labor Laws
- Institutes and coordinates special store promotions
- Communicate, coordinate, and implement marketing programs
- Responsible for maintaining key vendor relations in the region, identifying areas of opportunity and coordinating local market programs for additional sales and profits
- Ensure proper use of human resources to insure performance improvement and people development
- Schedule regular store rides with District Managers
- Recap visits to DVP of Operations
- Monitor progress according to recaps
- Responsible for maintaining and presenting proper company image at all times
Divisional Marketing Manager
GPM Investments, LLC
09.2015 - 09.2017
- Oversaw Lottery for six (6) states, netting GPM $6.2M, an increase of 22% from prior years
- Was on four (4) acquisition teams for over 600 stores throughout the nation
- Lead on supplier changeover from regional to national wholesalers
- Acted as liaison between marketing and division operations to maximize sales in all division stores
- Responsible for the merchandise plans of every store within the division
- Division liaison to ensure proper products and services are available to meet market needs
- Category management responsibilities included DSD milk, breads, cakes, ice and propane, bait and tackle and seasonal items
- Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
- Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
District Manager
GPM, LLC
06.2010 - 09.2015
- Oversaw nine (9) stores, 2 proprietary delis and 2 QSR
- The district was budgeted to lose money, but was turned around in 18 months and was making $1.5 mm bottom line profitability
Financial Advisor
Merrill Lynch
01.2007 - 12.2009
- Asset Management for HNWI
- Worked with a select group of clients, provided all phases of asset management and financial advice, which included investments, retirement, educational funding, liabilities (commercial and residential), wealth and legacy transfer
District Manager
Wilco-Hess Oil Company/Trade Mart
01.2003 - 10.2006
- Implemented training course for new managers, providing for increase of employee productivity and store profits
- Implemented sales training courses for all managers providing for more knowledge of products and services, thereby increasing each store’s customer services and sales for increased profits
- Oversaw the operation of a district of stores
- This included, but was not limited to, the following functions: financial results, directly supervised store managers, implemented marketing initiatives, built sales, sourced and hired managers and assistant managers, trained managers and had responsibility for the overall operation of each location in my district
Education
Bachelor of Science - Business Administration/Finance
Master’s Divinity School
Fayetteville, NCSkills
- Staff Training and Development
- Operational Excellence
- Operations Management
- Data Analysis
- Performance Evaluations
- Business Planning
- Cost Reduction
- P&L Management
- Key Performance Indicators
- Excellent interpersonal skills
- Budget knowledge
- Shrink control
- Teamwork and Collaboration
Hobbies and Interests
True passion for outdoor sports, family and family values.
Communityinvolvements
- Flaming Sword International Ministries, Inc., Fayetteville, NC, Chief Financial Officer (CFO), Provide both operational and programmatic support to the organization., Supervise the finance unit and is the chief financial spokesperson for the organization., Directly assist the Chief Executive Officer (CEO) on all strategic and tactical matters as they relate to budget management, cost benefit analysis, forecasting needs and the securing of new funding., Attend Board and Subcommittee meetings; including being the lead staff on the Audit/Finance Committee., Monitor banking activities of the organization., Ensure adequate cash flow to meet the organization's needs.
- Chamber of Commerce, Ambassador
- Government Affairs Board of Chamber of Commerce, Committee One Hundred – Economic Growth and Development of Franklin County
Timeline
SR District Manager/ Special Projects
GPM Investments, LLC
04.2020 - Current
Regional Operations Director
GPM Investments, LLC
09.2017 - 01.2019
Divisional Marketing Manager
GPM Investments, LLC
09.2015 - 09.2017
District Manager
GPM, LLC
06.2010 - 09.2015
Financial Advisor
Merrill Lynch
01.2007 - 12.2009
District Manager
Wilco-Hess Oil Company/Trade Mart
01.2003 - 10.2006
Bachelor of Science - Business Administration/Finance
Master’s Divinity School
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