Open To Work
Jesseea Geiser
Customer Service
Jacksonville,FL
Work Preference
Summary
Dynamic Missile Guidance Technician with the United States Navy, skilled in logistics and customer relations. Proven track record in maintaining operational readiness through effective inventory management and documentation. With combined experienced as a pre-board screener just one month after the nine eleven attacks, excellent customer service capabilities were developed in high pressure settings. Adept at analytical thinking and collaboration, ensuring compliance with safety protocols while enhancing team performance and training new personnel.
Overview
10
10
years of professional experience
Work History
Missile Guidance Technician / Repair Parts Petty Officer
United States Navy
09.2006 - 09.2012
- Conducted essential inventory and paperwork management ensuring accuracy, and correcting errors.
- Facilitating maintenance and supply requests while establishing a clear understanding of the needs of the work center to multiple supervisors in various departments.
- Timely acquired supplies, parts and consumables on a day to day basis.
- Played a vital role in ensuring the work center received the necessary materials to maintain operational readiness.
- Completed and maintained documentation of work center activities to include maintenance conducted, the condition and location of equipment, and availability of materials needed in EXEL.
- Prepared power presentations for training of newly assigned personnel.
Pre-Board Screener
Transportation Security Administration
Philadelphia, USA
09.2003 - 09.2006
- Assisted in the pioneering and acclimation of the Transportation Security Administrations' transition into our nations first line of security for airline travel.
- Received training and enforced newly issued rules and regulations for travel according to the guidelines of the FAA and the Department of Homeland Security.
- Was an excellent baggage x-ray operator and was responsible for the detection of various different prohibited items to include a disassembled handgun.
- Passed many simulated IED exercises in which simulated IED's are placed in bagged unbeknownst to the x-ray operator.
Pre-Board Screener
International Total Services
Philadelphia, USA
11.2002 - 09.2003
- Careful adherence to protocols and ensuring the well being of passengers and colleagues.
- Effective communication with the traveling public, easing fears and concerns in the wake of the Sep 11, 2001 terrorist attacks.
- Maintained communication and collaboration with local law enforcement agencies, and the National Guard to ensure the safety and security of the traveling public and personnel during the year our nation recovered from a major crises.
Education
Associates Degree - Science
Florida State College of Jacksonville
FL05.2018
High School Diploma -
Thomas Edison High school
Philadelphia, PA05.2001
Skills
- Customer service
- Customer relations
- Resolution skills
- Analytical thinking
- Diagnostic documentation preparation
- Collaboration
- Logistics
- Maintenance
- Ethical practice
- Peer mediation
- Adaptive learning
- Educational guidance
- Multicultural competence
- Online tools proficiency
- Special needs support
Additional Information
Current Student and Home maker, Authorized to work in the US for any employer
Timeline
Missile Guidance Technician / Repair Parts Petty Officer
United States Navy
09.2006 - 09.2012
Pre-Board Screener
Transportation Security Administration
09.2003 - 09.2006
Pre-Board Screener
International Total Services
11.2002 - 09.2003
Associates Degree - Science
Florida State College of Jacksonville
High School Diploma -
Thomas Edison High school