Developed gameplay mechanics using Roblox Studio, Visual Studio Code, Git, and the Luau programming language.
Participated in code reviews to ensure quality and maintainability of game code.
Collaborated with designers to implement engaging game features and user interfaces.
Conducted playtests to gather feedback on gameplay functionality and user experience.
Supported the creation of project timelines and milestones for development phases.
Worked closely with designers, artists, producers, and QA testers throughout the development cycle.
Principal Software Engineer
Bulk Games, LLC
Mentored junior engineers on coding techniques and design patterns used in developing robust applications.
Wrote well-designed, testable code.
Wrote detailed technical documentation outlining system architecture, coding conventions, and best practices.
Technical Support Specialist
Jetstax
Provided technical support to internal and external customers, resolving hardware and software issues in a timely manner.
Provided remote client support by troubleshooting hardware, network, software, and customer service-related requests and inquiries.
Assessed customer needs, identified the root cause of problems, and implemented solutions for successful resolution. Handled customer complaints and escalated issues according to procedures.
Handled customer complaints and escalated issues according to procedures.
Volunteer Clerical Assistant
Salem-Keizer Education Foundtain
Managed incoming communications, directing inquiries to appropriate personnel promptly.
Supported administrative tasks by photocopying, scanning, and filing documents as needed.
Collaborated with team members to streamline office processes and improve efficiency.
Software Engineer
Tridon Technologies
Conducted code reviews to ensure quality and adherence to best practices.
Implemented unit tests to enhance software reliability and performance.
Software Engineer (Contract)
Soft Edge Entertainment
Collaborated with cross-functional teams to gather project requirements and specifications.
Conducted code reviews to ensure software quality and adherence to coding standards.
Skills
Problem assessment and resolution
Customer support and mentoring
Team collaboration and leadership
Software reliability and quality assurance
Technical documentation and architecture
Affiliations
Actively volunteering with local community events, and volunteer firefighting.