Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jeffrey Hahn

Birmingham

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of IT production, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Director of Online Services

EWTN
02.2010 - Current
  • Managed a team of 12 software engineers, external software team for 15 websites, 7 apps (Roku, AppleTV, AmazonFire TV, Samsung, Google TV, iOS, Android), Cloud Hosting services and networking (AWS, Edgio, HiVelocity) the produced over 330 million hits a year, 12 million + hours of streamed content, supported over $3 million dollars in donations a year.
  • Managed live streaming of 8 24x7 TV channels, 5 24x7 Radio channels with high availability and failover.
  • Managed creation of onDemand platform across 7 apps contains over 50k video assets and distribution points across YouTube, Social Media
  • Negotiated all contracts for CDNs (Akamai, Edgio, CDN 77, Cloudfront), OVP (Online Video Platforms), Cloud Hosting service providers.
  • Managed international team of developers: Alabama, Ohio, Nebraska, Lima, Peru.
  • Coordinated with affiliate technical leaders in the UK, Italy, Germany, and Philippines.
  • Spearheading creation of a Cyber Security group for the implementation of a mature Cyber Security program against the ISO 27001 standards
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Spearheaded cross-functional initiatives across departments to achieve business goals. Current initiative is a complete rebrand, rebuild of all Digital properties for TV and News and brining together and standardizing all hosting, cloud networks, content distribution, coding languages across the organization.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies for D&R and redundant failovers.
  • Led a cross-functional team to develop and launch a new product line, contributing to significant growth in contributions.
  • Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.
  • Presented to and interacted with Board Members regarding strategic planning, initiatives, and reporting results.

Director of Quality and Internal ISO 9001 Auditor

Integrated Medical Systems
07.2006 - 02.2010
  • Managed external audits, maintaining compliance with industry regulations and achieving ISO 9001 certification renewals without interruptions.
  • Managed quality control department/ 8 technicians for various for Birmingham, AL and Hollywood, FL locations.
  • Certified ISO 9001 Auditor and managed the repair certification to ISO 9001 for both repair labs in Alabama and Florida.
  • Responsible for gathering repair and quality control data for presentations to the President of Operations and CEO.
  • Streamlined internal audit procedures by developing standardized templates for reporting findings efficiently and consistently.
  • Reviewed technical documentation for accuracy and completeness, reducing potential errors in product specifications or assembly instructions.
  • Worked with doctors and explored opening up new repair facilities in Cali, Colombia and Bogota, Colombia. Travel to Colombia meeting with various doctors and hospital administrators.
  • Research and Development of advancing medial repair needs. Working with vendors in Germany and ensure quality of parts and service. Traveled to China (Shanghai, Suzhou) to talk with potential vendors and examine manufacturing process of medial parts.

Process Control Manager

Integrated Medical Systems
02.2003 - 07.2006
  • Responsible for implementing Oracle ERP system by training Customer Service and repair technicians through implementation throughout various locations in the US (Birmingham, AL and Hollywood, FL)


  • Responsible for creating process and procedure's for medical instrumentation repair data across all company locations throughout the United States.


  • Responsible for creating team to assist at the various locations throughout the United Sates to ensure data integrity of repair.


  • Responsible for analyzing repair data, capturing rework data from Quality Control, and data regarding warranty repairs.

Software Engineer

EWTN
08.1999 - 02.2003
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Analyzed proposed technical solutions based on internal needs from various departments.
  • Maintained existing software systems by identifying and correcting software defects.

Dean

Oxford Institute
07.1997 - 05.1999

Responsible for overseeing students from 5th grade through Senior in High School.


Interacted with children's parents throughout the year addressing any issues with students or setting up events for school.


Interacting with Administration and teacher to address personnel issues.

Education

Bachelor of Arts - Philosophy

Regina Aposolorum
Rome, Italy
05.1998

High School Diploma -

St. Theresa High School
Decatur
05.1994

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Team Management
  • Strategies and goals
  • Negotiation

Accomplishments

  • Maintained ISO 9001 Certification during tenure for Medical Device repair labs
  • Spearheaded process control management for implementation of Oracle ERP system
  • Developed relationships and with Doctors and Hospital Admins in Cali, Columbia and Bogota, Colombia for potential business expansion.
  • Managed team to fully automate and integrate media website and apps with internal schedule, live and onDemand streaming supporting 330 million plus hits a year.

Certification

  • Certified Scrum Master (Expired)
  • Certified Red Hat System Admin (Expired)
  • Certified ISO Auditor 9001 (Expired)

Languages

Spanish
Full Professional

Timeline

Director of Online Services

EWTN
02.2010 - Current

Director of Quality and Internal ISO 9001 Auditor

Integrated Medical Systems
07.2006 - 02.2010

Process Control Manager

Integrated Medical Systems
02.2003 - 07.2006

Software Engineer

EWTN
08.1999 - 02.2003

Dean

Oxford Institute
07.1997 - 05.1999

Bachelor of Arts - Philosophy

Regina Aposolorum

High School Diploma -

St. Theresa High School
Jeffrey Hahn