Jonathan Israel Thompson
Training Manager/Project Manager
Mullica Hill,NJ
Summary
Resourceful Project Manager with 8 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
1
1
Certification
5
5
years of post-secondary education
19
19
years of professional experience
Work History
Professional Development Lead
Saint Francis Veterinary Center
Woolwich, NJ
04.2020 - Current
- Manage all professional development and training for our two hospital locations in Woolwich and Turnersville with 100+ team members.
- Directly influence entry-level training outside of hospital through relationship with Rowan College of South Jersey Workforce Development Program by developing and providing instructors for a Veterinary Assistant course offered twice a year.
- Build relationships with outside vendors to provide training opportunities to ensure hospital provide Gold Standard of care.
- Key Accomplishments: Developed and implemented long-term comprehensive training program and LMS for all non-Veterinarian team members based on skill evaluations and individual goals within the first six months of position.
- Established a calendar covering all mandatory, reoccurring training such as annual radiation safety, CPR, and controlled substances safety.
- Provided mentoring and training for Practice Manager, Chief of Staff and Leadership Team.
Director of Strategic Initiatives
Saint Francis Veterinary Center
Woolwich, NJ
07.2018 - 04.2020
- Managed and implemented special projects in areas of technology, social media, and business relationships.
- Worked with the Transition Team in acquiring another hospital located in Turnersville, NJ.
- Utilized project management methodology to work with IT team in evaluating, building, and implementing a new phone and call center.
- Served as interim Nurse Manager for six months of a team of 20 Patient Coordinators and Support Staff.
- Directed technological improvements, reducing waste and business bottlenecks.
Market Manager/Branch Manager, Assistant Vice President
BB&T
Various, in
09.2004 - 05.2016
- Locations, Southern New Jersey Led team to 3-5% increase in market share growth annually, exceeding each sales goal for retail banking services.
- Reversed underperformance of two branches by managing out underperforming representatives, identifying, and hiring top talent, and motivating the team through frequent communication, coaching, and strategic direction.
- Completed ABA Banking School at Penn State University to understand C-suite level management and operations of bank systems.
- Part of the Transition Team for several bank mergers and acquisitions providing training and on-site support for new team members and locations.
- Networked in market to build partnerships and connections with prospects.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Achieved monthly sales targets consistently by pursuing new business every day.
- Traveled to customer sites to demonstrate products, answer questions and close contracts.
- Planned budgets and communication initiatives for comprehensive facility management and allocation of space and funds.
- Coached sales team members in effective selling strategies and closing techniques.
- Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
Director of Plans and Programs (Volunteer)
Civil Air Patrol
McGuire AFB, NJ
01.2008 - 01.2012
- Managed all NJ Wing level programs and projects including assigning project directors.
- Redesigned and modernized NJ Wing Ground Search and Rescue school.
- Format was later adopted at the national level.
- Created an advance school for NJ Wing Ground Search and Rescue School focusing on advanced skills and “Train-the- Trainer” program.
- During five-year term as Director for NJ Wing Ground Search and Rescue School oversaw the training and graduation of 250+ basic students and 50+ advanced students.
- Worked with Command Staff in developing the strategic plan of new commander.
- Developed and Implemented Wing-level intranet and email system for 1500 members using Google Apps for Education named “DragonNET.”.
Education
Bachelor of Arts - History
Rowan University
Glassboro, NJ 09.2000 - 05.2004
Master Certificate in IT/IS Project Management - Information Technology Project Management
Villanova University
Villanova, PA 10.2012 - 03.2014
Skills
Problem and issue resolution
Crisis Management
Team collaboration
Tactful communication
Goal Setting
Advanced problem solving
Budget administration
Strategic planning
Budgeting
Mergers and acquisitions knowledge
Performance Evaluations
Safety and compliance
Project Management
Staff Management
Adult Education
Lecturing
Classroom presentations
Lesson Planning
Curriculum Development
Class instruction
Accomplishments
- Collaborated with team of 20 in the preparing for and achieving AAHA Practice of the Year 2019.
- Achieved and upgraded accreditation with AAHA and AAFP by completing multiple evaluations with accuracy and efficiency.
- Collaborated with team of five in the development of combined call center for both locations of Saint Francis Veterinary Center..
- Collaborated with team of three in the development of DragonNET, an intranet for NJ Wing Civil Air Patrol, based on Google Apps for Education.
- Collaborated with team of four in the development of Saint Francis Veterinary Center Central, a Sharepoint intranet site for the team at Saint Francis Veterinary Center..
Affiliations
- Project Management Institute
- Civil Air Patrol
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
CAPM, PMI
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
CAPM, PMI
11-2020
Professional Development Lead
Saint Francis Veterinary Center
04.2020 - Current
Director of Strategic Initiatives
Saint Francis Veterinary Center
07.2018 - 04.2020
Master Certificate in IT/IS Project Management - Information Technology Project Management
Villanova University
10.2012 - 03.2014
Director of Plans and Programs (Volunteer)
Civil Air Patrol
01.2008 - 01.2012
Market Manager/Branch Manager, Assistant Vice President
BB&T
09.2004 - 05.2016
Bachelor of Arts - History
Rowan University
09.2000 - 05.2004