J K
Irvine,CA
Summary
Dynamic and dependable professional with a strong work ethic and extensive product knowledge gained at Ralphs Grocery. Recognized for delivering exceptional customer service and maintaining store cleanliness. Proven ability to collaborate effectively with teams while ensuring efficient operations and a positive shopping experience. Committed to excellence in all tasks undertaken.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk-courtesy Clerk
Ralphs Grocery
Irvine, CA
02.2022 - Current
- Greeted customers in a friendly and professional manner.
- Maintained a neat and orderly work area at all times.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Checked expiration dates on food products before placing them on shelves.
- Greeted customers and provided assistance in locating items.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Escorted customers to desired merchandise location.
- Took unwanted items from checkout to proper location.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
- Managed the sorting and placement of go-back items to ensure orderly aisles.
Store Associate
Staples
Irvine, CA
06.2019 - 11.2019
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Organized store displays to ensure maximum visibility of products.
Intership
TJ Maxx
Irvine, CA
01.2019 - 06.2019
- Organized and maintained lamp inventory for efficient accessibility.
- Managed shoe processing tasks, contributing to streamlined inventory operations.
- Ensured clothing was properly hung and visually appealing to customers.
Education
High School Diploma -
Northwood High School
Irvine06-2016
Skills
- Product knowledge
- Customer service
- Team collaboration
- Grocery bagging
- Positive attitude
- Cart retrieval
- Customer assistance
- Strong work ethic
- Attention to detail
- Efficient and courtesy
- Teamwork and collaboration
- Bagging techniques
- Outgoing and friendly
- Safety awareness
- Dependable and reliable
- Product locations
- Store maintenance
- Cleaning procedures
- Self motivation
Affiliations
- I enjoy swimming ,dancing and playing sports a lot.
- I also participate in swimming contests.
- I enjoy outdoors activities.
Languages
English
Professional
Korean
Professional
Accomplishments
- I've taken cooking, martial arts,and music lessons.
Certification
- Food safety Refresher
- General store safety
- Friendly engagement with customers
- Friendly behaviors
- Workplace organization
- 2025 Parking lot safety
- 2025 Emergency procedures
- Lifting and stretching
- Bloodborne pathogens associate safety
- Courtesy clerk foundation of friendly
- 2025 Heat Illness prevention
- Powered industrial truck (PIT)
Result
- I am very adaptable person with an open mind to learn and I have a balance life between my work and personal life. During all the years I have worked , I have developed different skills that have allowed me to perform each role in my job better. In my current job , I have helped keep the store more organized with go-backs over 95% and have perform all my responsibilities every day, finishing them on time. I have continuously received positive feedback from my bosses and supervises for my hard work. I want to continue growing In all areas of my life and keep contributing positively to my work.
References
References available upon request.
Timeline
Front Desk-courtesy Clerk
Ralphs Grocery
02.2022 - Current
Store Associate
Staples
06.2019 - 11.2019
Intership
TJ Maxx
01.2019 - 06.2019
High School Diploma -
Northwood High School
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