Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Mazingo

Cedar Park,TX

Summary

Resourceful, detail oriented individual that is capable of multi-tasking and always looking to overcome unforeseen challenges to ensure day to day operations are smooth. Poised to ensure success on both an individual and team level to advance organizational objectives. Committed to building and maintaining close relationships with clients, vendors, and team members.

Overview

11
11
years of professional experience

Work History

Consumer Finance Specialist

Renewal By Anderson
12.2024 - Current
  • Support sales process by securing secondary financing in a timely manner to satisfy lending needs based on project size to 10+ customers per day.
  • Manage processes and procedures for obtaining customer financials and various documentation to clear lender conditions through follow up via multiple channels - text, phone, and email.
  • Effectively communicate training and monitoring of the sales force specific to the company’s credit and finance option policies and procedures.

Senior Commercial Loan Coordinator

WAFD Bank
05.2022 - 11.2024
  • Coordinated internal and external sources to facilitate funding and booking of commercial acquisition & construction loans. (Ordered title, appraisals, environmental reports, flood certificates, reviewed loan documents, cleared exceptions/daily covenant monitoring. Ensured most recent reporting items are up to date. Initiated inspection requests and funded construction draws and line of credit advances. Processed payments, and established escrow accounts.)
  • Member of Texas Marketing Committee for WAFD Bank since May 2022, dedicated to generating and implementing ideas to expand brand recognition in Texas using social media platforms such as Instagram, LinkedIn, Facebook, & Twitter.

Treasury Commercial Deposit Coordinator

WAFD Bank
05.2017 - 05.2022
  • Organized and lead onboarding, sales, and systems calls working hand in hand with operations, servicing, and product support personnel to ensure successful client on-boarding, and providing ongoing support for clients as needed. Performed existing relationship reviews identifying additional opportunities to expand services to clients and increasing revenue.
  • Delivered exceptional customer service to commercial deposit customers. Drove uniformity in onboarding new customers with documentation gathering and ensuring compliance with bank regulations and requirements. Lead bank with most successful account opening (100% Pass Rate) QC checks on near monthly basis.
  • Only Treasury Coordinator for South & Central Texas, handled 5+ portfolios of $50M+ from lending officers with minimal oversight.

Relationship Banker II

Southside Bank
07.2015 - 05.2017
  • Consistently demonstrated consultative approach to service by working hand-in-hand with various departments - Wealth Management, Mortgage & Commercial Lending to offer clients holistic solutions to their banking needs.
  • Completed daily review of Check and ACH Pay/Returns, refund fees, initiate internal account transfers & payments, and wires at customer request.
  • Facilitated in creation of Job Aids, clarifying procedures and standards of work to be used bank wide for reference and training.

Assistant Branch Manager

Southside Bank
04.2014 - 06.2015
  • Maintained weekly employee schedules (10-15 individuals), ensuring appropriate coverage for high traffic volume and keeping labor costs at a minimum and ensuring PTO requests were approved & covered. Assisted the Branch Manager with vendor out reach and communication. Ensured invoices flowed through proper channels to be approved & paid by accounting.
  • Open and closed branch according to bank procedures. Daily balancing and maintenance of cash vault in excess of $1 Million and own cashbox. Audited teller cashboxes, scanned checks/deposits/payments for processing, performed overrides and transaction approvals for tellers over set amounts.
  • Trained new hires in bank procedures and performed monthly one on one or small group (1-3 people) trainings on items that needed review or training by request over additional bank topics. Always maintained open lines of communication for employees to voice concerns, ask questions and find answers.

Education

University of Texas At Tyler
Tyler, TX
12-2011

Skills

  • Extensive proficiency with Microsoft Word, Excel, Outlook, Teams, Sharepoint, Sales Force, Built, LaserPro, and Text Request
  • Detail oriented with strong oral and written communication skills Excellent analytical, organizational, and time management skills allowing for flexibility to be easily adaptable to new situations that arise in day to day operations
  • Basic knowledge of digital marketing platforms such as Facebook, Twitter, Instagram, YouTube, and TikTok
  • Building and maintaining internal and external relationships

Timeline

Consumer Finance Specialist

Renewal By Anderson
12.2024 - Current

Senior Commercial Loan Coordinator

WAFD Bank
05.2022 - 11.2024

Treasury Commercial Deposit Coordinator

WAFD Bank
05.2017 - 05.2022

Relationship Banker II

Southside Bank
07.2015 - 05.2017

Assistant Branch Manager

Southside Bank
04.2014 - 06.2015

University of Texas At Tyler
Jessica Mazingo