Joe Richardson
Pembroke Pines,FL
Summary
Resourceful and highly organized professional with a proven ability to manage multiple priorities, and deliver results in fast-paced environments. Known for exceptional customer service, attention to detail, and the ability to thrive under pressure. Adept at driving operational efficiency, improving team collaboration, and consistently meeting or exceeding company goals. Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team, and support organizational goals.
Overview
6
6
years of professional experience
Work History
Sales Lot Porter
KIA & JumboAuto
Hollywood, FL
01.2021 - Current
- Enhanced the lot's appearance by maintaining the cleanliness and organization of new and used vehicle inventory
- Improved vehicle accessibility and optimized lot space, leading to a more efficient customer experience
- Collaborated with team members to ensure quick turnover of vehicles, contributing to a more efficient lot operation
- Delivered high-quality customer interactions, ensuring every client felt valued and informed
Parts Picker/Runner
HOLMAN BMW
Fort Lauderdale, FL
10.2022 - 11.2023
- Spearheaded the accurate and efficient picking, packing, and restocking of parts, reducing inventory errors
- Leveraged Microsoft Office and inventory management tools to streamline stock tracking, ensuring timely replenishment of supplies
- Collaborated with the warehouse team to conduct regular cycle counts, ensuring inventory accuracy and avoiding stock shortages
- Delivered outstanding attention to detail in the quality control process, ensuring that all parts met the required standards before shipping
Buyer's Assistant
CarMax
Davie, FL
11.2021 - 07.2022
- Led the coordination of auction activities, managing over 250 vehicles weekly and ensuring the smooth flow of vehicle sales
- Captured high-quality images and accurately documented vehicle conditions, enhancing online auction listings and improving sales performance
- Fostered strong relationships with colleagues to ensure the team consistently met sales and operational targets
- Played an instrumental role in boosting auction sales through detailed vehicle presentations and timely order processing
Assistant Manager
IStorage
Fort Lauderdale, FL
08.2021 - 10.2021
- Oversaw day-to-day operations, including rental agreements, payment processing, and customer interactions, achieving a high level of customer satisfaction
- Improved operational efficiency by streamlining storage unit assignments, reducing wait times for customers
- Trained and mentored team members to ensure high-quality customer service and to meet company performance standards
- Implemented effective problem-solving strategies, resolving customer concerns swiftly and maintaining positive relationships
Porter / Service Advisor
Rick Case Automotive Group
Pembroke Pines, FL
07.2019 - 10.2020
- Demonstrated exceptional customer service by identifying customer needs and delivering clear service recommendations, increasing customer retention
- Coordinated vehicle services, including routine maintenance and repairs, ensuring on-time completion for customer requests
- Ensured the safe transportation of vehicles across multiple locations while maintaining cleanliness and vehicle integrity
- Developed a reputation for reliability and professionalism, becoming a trusted point of contact for both customers and service teams
Education
Associates of Arts - Business
Broward College
06.2021
High School Diploma -
Charles W. Flanagan High School
05.2018
Skills
- Strong organizational and time management skills
- Customer Relationship Management
- Inventory control and stock management
- Service Advisor Expertise
- Sales and negotiation
- Conflict Resolution and Problem-Solving
- Microsoft Excel and Office Suite
- Quality control
- Problem solving
- Vehicle maintenance and detailing
- Team Collaboration and Leadership
- Cash handling and POS operation
- Quality Control and Attention to Detail
- Multitasking and high-pressure environments
- Inventory management
- Attention to detail
- Time management
- Communication skills
- Keeping records
- Lot inventory management
- Teamwork
Timeline
Parts Picker/Runner
HOLMAN BMW
10.2022 - 11.2023
Buyer's Assistant
CarMax
11.2021 - 07.2022
Assistant Manager
IStorage
08.2021 - 10.2021
Sales Lot Porter
KIA & JumboAuto
01.2021 - Current
Porter / Service Advisor
Rick Case Automotive Group
07.2019 - 10.2020
Associates of Arts - Business
Broward College
High School Diploma -
Charles W. Flanagan High School
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