J. Ryan Brandt
Phoenix,AZ
Summary
Motivated professional with extensive experience in customer service and technical support. Brings a positive attitude, excellent communication skills and problem-solving with the ability and adaptability to learn new technologies and processes.
Overview
1
1
Certification
Work History
Recruiter Assistant
Valentine Recruiting
2023 - 2025
- Assisted with writing job postings and job descriptions
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Delivery Driver
Uber
2021 - 2022
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Assistant Manager
Ark Pet & Supply
2012 - 2013
- Managed inventory levels to ensure product availability for customers
- Increased sales by providing exceptional customer service and product knowledge.
- Maintained animal enclosures to make sure they are fed, happy and secure.
Temp Worker
Office Team Temp Agency
2011 - 2014
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Completed wide range of tasks in diverse filming areas to support operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Technical Support
Leaders Merchant Services
2009 - 2010
- Delivered high-quality technical support and customer service for merchants experiencing technical difficulties with credit card terminals.
- Programmed, packaged and shipped credit card terminals with accuracy in a timely manner.
- Managed a high volume of inbound calls while simultaneously programming, packaging and shipping products.
Wire Transfer Specialist
Country Wide Home Loans
2007 - 2008
- Reduced errors in wire transfer transactions by conducting thorough reviews and maintaining attention to detail.
- Provided exceptional customer service by addressing concerns promptly and effectively.
- Trained new employees on wire transfer procedures, enhancing team performance and ensuring consistent service quality.
Front Desk Agent
Double Tree Guest Suites
2006 - 2007
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests..
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Fine Dining Server
The Driskill Bar & Grill
2005 - 2006
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to maintain a clean and orderly dining area for an enjoyable guest experience.
Server
Cinnamons Restaurant & Catering
2004 - 2005
- Served food and beverages promptly with accuracy and enthusiasm.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Starbucks
2003 - 2004
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service in a high-volume, fast-paced environment.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Busser
T.G.I.Friday's
2001 - 2003
- Reset and cleaned tables quickly to prepare for new customers.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Education
General Studies
Maricopa Community Colleges, Mesa Community College
Mesa, AZMedia Arts
Santa Barbara City College
Santa Barbara, CAHigh School Diploma -
Simi Valley High School
Simi Valley, CASkills
- Teamwork and collaboration
- Exceptional customer service
- Hospitality service expertise
- Restaurant etiquette
- Problem-solving
- LinkedIn recruiting
Certification
- Certified Customer Service Professional (CCSP) - National Customer Service Association.
Timeline
Recruiter Assistant
Valentine Recruiting
2023 - 2025
Delivery Driver
Uber
2021 - 2022
Assistant Manager
Ark Pet & Supply
2012 - 2013
Temp Worker
Office Team Temp Agency
2011 - 2014
Technical Support
Leaders Merchant Services
2009 - 2010
Wire Transfer Specialist
Country Wide Home Loans
2007 - 2008
Front Desk Agent
Double Tree Guest Suites
2006 - 2007
Fine Dining Server
The Driskill Bar & Grill
2005 - 2006
Server
Cinnamons Restaurant & Catering
2004 - 2005
Barista
Starbucks
2003 - 2004
Busser
T.G.I.Friday's
2001 - 2003
General Studies
Maricopa Community Colleges, Mesa Community College
Media Arts
Santa Barbara City College
High School Diploma -
Simi Valley High School
Similar Profiles
Krista SmithKrista Smith
Executive Recruiter at Valentine RecruitingExecutive Recruiter at Valentine Recruiting
Krista SmithKrista Smith
Executive Recruiter at Valentine Recruiting LLCExecutive Recruiter at Valentine Recruiting LLC
Tyron SuellTyron Suell
Pca/Patient Care Technician at CARRIS Valentine /DIANE ValentinePca/Patient Care Technician at CARRIS Valentine /DIANE Valentine
Alexandra BerryAlexandra Berry
Service Coordinator at Presidential Pools, Spas & PatioService Coordinator at Presidential Pools, Spas & Patio
Jovan WilderJovan Wilder
Real Estate Agent at Jason Mitchell GroupReal Estate Agent at Jason Mitchell Group