Jocelyn Saria
San Diego,California
Summary
Proven Administrative Assistant at the University of California San Diego, adept in office management and customer service. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
University Of California San Diego
10.2000 - 01.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Maintained inventory of office supplies and placed orders.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
No Degree - Medical Reception
Maric College - San Diego
San Diego, CA04.1994
Bachelor of Science - Business Management
La Consolacion College Manila
Manila, Philippines03.1980
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Microsoft Outlook
- Time Management
- Microsoft Excel
- File Organization
- Customer and client relations
- Clerical Support
- Customer Relations
- Scheduling
- Office Management
- Database entry
- Scheduling and calendar management
- Calendar Management
- Invoice Processing
- Mail handling
- Multi-Line Phone Systems
- Event Coordination
- Attendance record management
- Purchase orders organization
Timeline
Administrative Assistant
University Of California San Diego
10.2000 - 01.2021
No Degree - Medical Reception
Maric College - San Diego
Bachelor of Science - Business Management
La Consolacion College Manila