Jason Postma
Whittier,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building a customer base by providing a positive service experience.
Overview
15
15
years of professional experience
Work History
Bartender
Friendly Hills Country Club
06.2023 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Perform opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Keep bar presentable and well-stocked to meet customer needs.
- Follow alcohol awareness procedures.
- Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Red Lobster
05.2023 - Current
- Keep bar presentable and well-stocked to meet customer needs.
- Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Follow alcohol awareness procedures to prevent excessive guest intoxication.
- Adhere to state laws regarding alcoholic beverage services and customer regulations.
- Train new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bar Manager
YardHouse Darden Restaurants
02.2020 - 04.2023
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Server
BJ's Restaurant & Brewhouse
11.2019 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Front of House Manager
Buffalo Wild Wings
02.2017 - 10.2019
- Resolved guests complaints while maintaining positive customer environment.
- Performed cash handling activities and secured nightly bank deposits.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Lead Bartender
Buffalo Wild Wings
12.2013 - 02.2017
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Server
Marie Calendar's Restaurant & Bakery
08.2008 - 12.2013
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated good relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Substitute Teacher
Keppel Union School District
08.2009 - 06.2010
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Provided instruction for students in core subject areas.
Education
Bachelor of Science - Kinesiology
CSU San Bernardino
San Bernardino, CA06.2012
Associate of Arts - Physical Education
Antelope Valley College
Lancaster, CA08.2006
Associate of Arts - Letter Arts & Sciences
Antelope Valley College
Lancaster, CA12.2005
Skills
- Beverage Preparation
- Payment Processing
- Basic Accounting
- Suggestive Selling
- Food Service
- Health Codes Compliance
- Engaging Personality
- Creative Mixology
- Staff Management
- Inventory
- New Hire Training
- Complex Problem-Solving
Timeline
Bartender
Friendly Hills Country Club
06.2023 - Current
Bartender
Red Lobster
05.2023 - Current
Bar Manager
YardHouse Darden Restaurants
02.2020 - 04.2023
Server
BJ's Restaurant & Brewhouse
11.2019 - 02.2020
Restaurant Front of House Manager
Buffalo Wild Wings
02.2017 - 10.2019
Lead Bartender
Buffalo Wild Wings
12.2013 - 02.2017
Substitute Teacher
Keppel Union School District
08.2009 - 06.2010
Server
Marie Calendar's Restaurant & Bakery
08.2008 - 12.2013
Bachelor of Science - Kinesiology
CSU San Bernardino
Associate of Arts - Physical Education
Antelope Valley College
Associate of Arts - Letter Arts & Sciences
Antelope Valley College
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