Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building a customer base by providing a positive service experience.
Overview
15
15
years of professional experience
Work History
Bartender
Friendly Hills Country Club
2023.06 - Current
Serve high customer volumes during special events, nights, and weekends.
Perform opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
Keep bar presentable and well-stocked to meet customer needs.
Follow alcohol awareness procedures.
Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Red Lobster
2023.05 - Current
Keep bar presentable and well-stocked to meet customer needs.
Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Follow alcohol awareness procedures to prevent excessive guest intoxication.
Adhere to state laws regarding alcoholic beverage services and customer regulations.
Train new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bar Manager
YardHouse Darden Restaurants
2020.02 - 2023.04
Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Server
BJ's Restaurant & Brewhouse
2019.11 - 2020.02
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Front of House Manager
Buffalo Wild Wings
2017.02 - 2019.10
Resolved guests complaints while maintaining positive customer environment.
Performed cash handling activities and secured nightly bank deposits.
Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Lead Bartender
Buffalo Wild Wings
2013.12 - 2017.02
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Server
Marie Calendar's Restaurant & Bakery
2008.08 - 2013.12
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated good relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Substitute Teacher
Keppel Union School District
2009.08 - 2010.06
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Provided instruction for students in core subject areas.
Education
Bachelor of Science - Kinesiology
CSU San Bernardino
San Bernardino, CA
06.2012
Associate of Arts - Physical Education
Antelope Valley College
Lancaster, CA
08.2006
Associate of Arts - Letter Arts & Sciences
Antelope Valley College
Lancaster, CA
12.2005
Skills
Beverage Preparation
Payment Processing
Basic Accounting
Suggestive Selling
Food Service
Health Codes Compliance
Engaging Personality
Creative Mixology
Staff Management
Inventory
New Hire Training
Complex Problem-Solving
Timeline
Bartender
Friendly Hills Country Club
2023.06 - Current
Bartender
Red Lobster
2023.05 - Current
Bar Manager
YardHouse Darden Restaurants
2020.02 - 2023.04
Server
BJ's Restaurant & Brewhouse
2019.11 - 2020.02
Restaurant Front of House Manager
Buffalo Wild Wings
2017.02 - 2019.10
Lead Bartender
Buffalo Wild Wings
2013.12 - 2017.02
Substitute Teacher
Keppel Union School District
2009.08 - 2010.06
Server
Marie Calendar's Restaurant & Bakery
2008.08 - 2013.12
Bachelor of Science - Kinesiology
CSU San Bernardino
Associate of Arts - Physical Education
Antelope Valley College
Associate of Arts - Letter Arts & Sciences
Antelope Valley College
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