Summary
Work History
Education
Skills
Locations
Academichonorsawards
Timeline
Generic

Jaabir Ismail

Eagan,MN

Summary

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Work History

Customer Service Associate

Lowe’s Home Improvement
  • Provided excellent customer service to 50+ customers per day in the Electricity and Plumbing department
  • Utilized computers and inventory devices to assist with product knowledge and customer support
  • Trained fellow new team members on expectations for day-to-day tasks

Securitas
  • Corporate risk management
  • Practiced integrity, vigilance, and helpfulness
  • On-site, mobile, and remote guarding

Caregiver

Our Homes South
  • Provide essential support and care to residents
  • Assisting residents with daily activities such as bathing, dressing, grooming, and eating
  • Help maintain a safe and clean living environment.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.

Education

Associates of Arts - Generals

South Central College
Faribault, Minnesota
05.2022

Bachelor’s - management information system

Metro State University
Saint Paul, Minnesota

Skills

  • Python
  • Java
  • Eclipse
  • Visual Studio Code
  • Microsoft Office Programs
  • Outlook
  • Word
  • PowerPoint
  • Excel
  • Strong attention to detail
  • Outstanding communication skills

Locations

  • Saint Paul, Minnesota
  • Faribault, Minnesota

Academichonorsawards

  • Phi Theta Kappa
  • Honor Society
  • Academic Deans List - 3.5 or higher GPA per semester

Timeline

Customer Service Associate

Lowe’s Home Improvement

Securitas

Caregiver

Our Homes South

Associates of Arts - Generals

South Central College

Bachelor’s - management information system

Metro State University

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Jaabir Ismail