Experienced Academic Advisor with a strong background in student counseling, course selection and career planning. Possess key skills in developing academic goals, evaluating student progress, and providing individualized educational guidance. Known for effectively managing time and maintaining high standards of professionalism. Demonstrated ability to make impactful contributions in previous advisory roles.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Academic Advisor
North Carolina Agricultural and Technical State University
Greensboro, NC
09.2023 - Current
Provide academic advisement to students on degree requirements, course selection, and university policies.
Create individualized academic plans for each student to help them reach their educational goals.
Conduct workshops on topics such as college success strategies and time management skills.
Collaborate with faculty members to ensure that students are meeting all necessary prerequisites for courses.
Evaluate transfer credits from other institutions and determine how they would apply towards a degree program.
Attend conferences, seminars, and professional development sessions related to higher education advising practices.
Utilize academic advising technologies to manage student appointments and records.
Facilitate orientation sessions for new students to introduce academic resources.
Adjunct Faculty
Danville Community College
Danville, VA
08.2019 - Current
Utilize technology tools, such as PowerPoint presentations, video conferencing, and online discussion boards.
Facilitate group discussions among students, encouraging critical thinking skills.
Design exams, lecture material, and writing assignments.
Create lesson plans and develop instructional materials covering required topics and learning objectives.
GEAR UP College Success Coach
North Carolina Agricultural and Technical State University
Greensboro, NC
07.2021 - 09.2023
Attended and participated in GEAR UP NC and Inside Track trainings, as requested.
Managed confidential information and provide accurate student information in contact management system(s).
Built trusting relationships with diverse students by delivering personalized, constructive, engaging, motivating, and informative coaching sessions.
Projected, assessed, and reported on student likelihood to retain.
Provided accurate and direct feedback to the Access & Success Manager to receive assistance and foster continuous improvement.
Utilized online programs to assist in accountability documentation and to provide student services.
Education Support Specialist (part-time)
Danville Community College
Danville, VA
03.2019 - 07.2021
Oversaw individualized, proactive advising to all assigned students.
Counseled students facing academic challenges and/or personal obstacles, and referred them to appropriate support resources as needed.
Responded to student inbound communication within established timeframes.
Effectively accessed and performed assigned duties in required databases (i.e., Peoplesoft, Canvas, and Microsoft Office)
Met with new student applicants to review academic and career goals, the enrollment process, college, and Canvas learning platform orientation, and graduation progression options.
Review transfer of credit and testing options.
Maintained compliance with student information management through adherence to FERPA requirements and Record Management Policies.
Community College Outreach Manager/Academic Advisor
Bellevue University
Danville, VA
12.2014 - 11.2020
Advised individuals on educational aspirations, managed proper course selection and enrollment.
Gained expertise in military benefits and transfer requirements for active duty or retired members, supporting career planning and progression.
Worked directly with students to obtain, complete, and process all appropriate paperwork (i.e., application, evaluations, transcripts, etc.) to ensure that each student was complete by inputting necessary data and developing student files.
Collaborated with financial aid, registrar, and business office to strengthen connections with students, ensuring a smooth matriculation process.
Facilitated student engagement through informative classroom presentations, assisting in attracting prospects and addressing their transfer-related queries.
Trained new employees to navigate systems effectively, recruit students efficiently, allocate tasks to departments seamlessly, and develop partnerships with local colleges.
Successfully executed assigned tasks using various databases such as Salesforce, Peoplesoft, and Microsoft Office.
Education Coordinator/Staff (part-time)
Danville Museum of Fine Arts & History
Danville, VA
06.2014 - 12.2019
Promoted, coordinated, and executed focused tours for youth group and classroom tours.
Crafted content for focused tours, including correlation to Virginia Education Standards of Learning and Scout badge requirements, ensuring that quality and consistency are met.
Facilitated and scheduled museum educator programs on-site and in-school by presenting to school officials and community leaders.
Controlled the scheduling of museum art classes and camps; developed spreadsheets and reports to keep count of attending participants.
Trained and mentored new staff members by conducting on-the-job training.
Education
Master of Science - Higher Education- Specialization in Student Affairs
Kaplan University
01.2013
Bachelor of Science - Human Services
Old Dominion University
Norfolk, VA
05.2011
Master of Arts - English and African American Literature
North Carolina Agricultural And Technical State University
Greensboro, NC
Skills
Excellent oral and written communication
Academic Counseling
Proficiency in Microsoft Office
Administrative abilities
Curriculum Planning
Student Development
Advising expertise
Proficiency in Navigate360, Banner & Salesforce
Volunteer Experience
Mentor, iCouldbe, online, 08/2012, 08/2020, Build relationships with students by planning and participating in activities together., Help set goals and work toward accomplishing them., Assist at-risk students with completing required activities and discuss potential college plans.
Tutor, ForKids, Norfolk, VA, 09/2010, 12/2010, Tutored children in an afterschool program and helped them complete homework assignments.
Certification
InsideTrack Coaching Certification- May 2022
InsideTrack Coaching Trainer Certification- August 2022
References
References available upon request.
Timeline
Academic Advisor
North Carolina Agricultural and Technical State University
09.2023 - Current
GEAR UP College Success Coach
North Carolina Agricultural and Technical State University
07.2021 - 09.2023
Adjunct Faculty
Danville Community College
08.2019 - Current
Education Support Specialist (part-time)
Danville Community College
03.2019 - 07.2021
Community College Outreach Manager/Academic Advisor
Bellevue University
12.2014 - 11.2020
Education Coordinator/Staff (part-time)
Danville Museum of Fine Arts & History
06.2014 - 12.2019
Master of Science - Higher Education- Specialization in Student Affairs
Kaplan University
Bachelor of Science - Human Services
Old Dominion University
Master of Arts - English and African American Literature
North Carolina Agricultural And Technical State University
Technology Support Analyst at North Carolina Agricultural and Technical State UniversityTechnology Support Analyst at North Carolina Agricultural and Technical State University
Research Assistant at North Carolina Agricultural And Technical State UniversityResearch Assistant at North Carolina Agricultural And Technical State University
Undergraduate Research Assistant at North Carolina Agricultural and Technical State UniversityUndergraduate Research Assistant at North Carolina Agricultural and Technical State University
Student Assistant at North Carolina Agricultural and Technical State UniversityStudent Assistant at North Carolina Agricultural and Technical State University