Jaala Nicholas
BOSTON,MA
Overview
5
5
years of professional experience
Work History
Host
Park 54 Restaurant
Boston, MA
02.2022 - 01.2024
- Provided excellent customer service by anticipating customer needs.
- Provided customers with accurate wait times and monitored waiting list.
- Checked identification for guests who appeared under age 21.
- Processed payments from customers using a POS system.
Cashier Manager
Family Dollar
BOSTON, MA
01.2020 - 11.2021
- Managed and trained cashiers on proper cash handling procedures.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
Warehouse Worker
Stoneham staffing
Stoneham, MA
01.2019 - 02.2020
- Inspected damaged goods prior to disposal or return to vendor.
- Verified accuracy of incoming shipments against purchase orders.
- Followed established guidelines for picking orders accurately.
Education
High School Diploma -
Dorchester High School
Boston, MA06-1999
Skills
- Food allergy awareness
- Takeout order processing
- Menu knowledge
- Customer Service
- Team Collaboration
- Reservations
Timeline
Host
Park 54 Restaurant
02.2022 - 01.2024
Cashier Manager
Family Dollar
01.2020 - 11.2021
Warehouse Worker
Stoneham staffing
01.2019 - 02.2020
High School Diploma -
Dorchester High School